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Reckon APS
InfoTrack Integration is designed to provide client centric access to InfoTrack searches via the
Reckon APS PM Client Console.
Integration provides the following features:
• Automatic authenticated login to InfoTrack website to create new searches
• Automatic linking of the search to the client in the console
• Saving of the search report to the DMS (ADM, Virtual Cabinet or iManage)
• Charging of the disbursement directly to the Client/Matter
To be able to create a search the following are required:
• JOE permission to create searches
• The client must have a Matter with Disbursements enabled
Integration provides the following features:
• Automatic authenticated login to InfoTrack website to create new searches
• Automatic linking of the search to the client in the console
• Saving of the search report to the DMS (ADM, Virtual Cabinet or iManage)
• Charging of the disbursement directly to the Client/Matter
To be able to create a search the following are required:
• JOE permission to create searches
• The client must have a Matter with Disbursements enabled
Searches are created and stored against matters only. There is a new Client Console Page
called InfoTrack, this is located in both the Client and Matter bands (JOE permitting). The client
context shows all searches for the client, the matter context shows searches specific to the
selected matter.
The following System and User Settings are used to configure InfoTrack integration
Setting | Definition |
---|---|
InfoTrack Company Password | InfoTrack password |
InfoTrack Company User Name | InfoTrack username |
InfoTrack Disbursement ID | ID of the Disbursement created for InfoTrack charges |
InfoTrack DMS Code | Integrated DMS: Advance for ADM VC for Virtual Cabinet IManage for IManage |
User can use company credentials | True – allows users to create Searches without having their own InfoTrack user credentials False – each user must have their own InfoTrack username and password to be able to create searches |
User names and passwords provided by InfoTrack for individual users are entered into the Fee
Earner Console. There are 2 new fields for this.
JOE security is one new set of permissions for InfoTrack, these are located in the Central
Console section as below.
Settings are:
View Allowed: Allows the user access to the InfoTrack Console, this includes viewing the Search Document related to the search that is stored in the DMS system
Create New Search: Allows the user to create new searches (may require an InfoTrack login and password, depending on SUPs setting)
View online: Allows the user to open the search online without having their own username and password.
Settings are:
View Allowed: Allows the user access to the InfoTrack Console, this includes viewing the Search Document related to the search that is stored in the DMS system
Create New Search: Allows the user to create new searches (may require an InfoTrack login and password, depending on SUPs setting)
View online: Allows the user to open the search online without having their own username and password.
As the InfoTrack disbursements are created automatically a new Disbursement Type is created
that is used specifically for InfoTrack searches. As each search is completed and imported into
Reckon APS, the disbursement charge is automatically created in a batch called InfoTrack
which will have its status set to “Complete”, indicating this is ready to post.
Below is an example of the disbursement type created for InfoTrack.
Below is an example of the disbursement type created for InfoTrack.
New Search
To create a new search:From the InfoTrack page in either the client or matter band, in the Action menu, select “Create new search”
If searching from the Matter Console page, the search with be initiated and you will be taken to the InfoTrack search page (within your default Web browser).
If searching from the Client Console page and the client has more than one active Matter with disbursements enabled, then the user will be presented with a list of active Matters to select a Matter for the search to be linked to.
You will then be logged into the InfoTrack search page with the matter ID pre-populated and non- editable ready for the user to commence their search.
Once the search has been completed, select Refresh from the Action menu
The search will be displayed
The document column will only show in the grid if an InfoTrack DMS code is provided in SUPS.
This is the Search Document file number when VC is the DMS used. Click on it and it will open
the PDF report of the search.
Where ADM is the DMS used, the document column will show the document description.
Searching where an ACN number exists for the client
The ACN number will pre-populate
Disbursement Charge
The integration process will create a completed disbursement batch for the InfoTrack search at the total cost of the search as charged by InfoTrack.Completed Disbursement Header
Disbursement charge information.
The narration includes different information dependant on the type of search.
Create New Search is disabled
Causes for the “Create New Search” function to be disabled1) JOE security has not been enabled for New Searches
2) InfoTrack User name and password have not been specified for the fee earner (where SUPS require an individual user account be used)
Search does not appear in the grid after Action/Refresh
InfoTrack Services have not been started – check via Services(Local), the status should show ‘Running’.
Right mouse ‘Start’ for each InfoTrack Service if the service status is not ‘Running’.
1. Login to Smokeball
2. Go to the Smokeball Settings
File → Smokeball Settings
3. Select InfoTrack as your search Provider
Integrated Searching → Select InfoTrack → Click Authorise
Open a matter and click on the InfoTrack Tab
In the tab, it will show the history of orders for that matter, to start searching with InfoTrack just click on the ‘New Searches’ Button which will direct you to the InfoTrack website.