Onboarding & VOI

Compliant client onboarding and identity verification

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Complimentary, all-inclusive AML/CTF solution

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AML Onboarding & VOI

Client onboarding built for Tranche 2 AML/CTF
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The complete AML/CTF onboarding solution

To be compliant with AML/CTF legislation, Tranche 2 entities must expand the way they onboard clients. Through InfoTrack, all the necessary verifications and information you need to collect from your clients are bundled into one convenient solution.

AML Onboarding & VOI is a complete workflow. Every client you onboard receives their own unique, secure portal to complete the action required from them and supply the necessary information. Everything is integrated into your Compliance Centre, ready for you to review, act on and store in preparation for audits.

See how AML Onboarding works for your firm

Book a personalised demonstration and discover how InfoTrack can support your transition to Tranche 2 compliance.
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Everything your firm needs, in one place

Each package is built on our secure digital VOI foundation, with the flexibility to include the checks and information your matter requires, all at a fixed price.

Verification of identity

Secure digital VOI — the foundation of every package.

PEPs & sanctions screening

Automated screening against global watchlists.

Adverse media screening

Flag reputational risk before the matter begins.

Client risk assessments

Auto-generated risk ratings with clear escalation prompts.

KYC questionnaires

Smart digital forms with built-in risk-based logic.

KYB workflows (new)

Full due diligence for non-individual and corporate clients.

How customer onboarding works

From first engagement to consolidated compliance report, every step is managed within the platform you already use.

A digital KYC questionnaire, pre-filled where possible, captures all required information. Smart logic routes clients to the right questions based on their risk profile, so there are no unnecessary steps, no missed obligations.

An AML verification bundle including VOI, PEPs and Sanctions, Adverse Media and the Onboarding Questionnaire, is available through your existing ecosystem. Enhanced Due Diligence options, including Verification of Funds, are available where required.

A Customer Risk Report is automatically generated from questionnaire responses and due diligence results. A clear risk rating is applied, with prompts to escalate where required, meaning there is no manual collation, no guesswork.

A complete AML report is automatically generated and ready for review. It contains all client information and risk ratings, suitable for secure storage and audit, and can be shared with third parties where required.

See how AML Onboarding works for your firm

Book a personalised demonstration and discover how InfoTrack can support your transition to Tranche 2 compliance.
Book a Demonstration

Features and benefits

Secure gateway for onboarding

Multi-factor authentication ensures your clients’ data is always protected.

Streamlined experience for clients

No printing, scanning or emailing. You and your clients complete everything digitally in just a few steps.

One platform, one package
Order and manage all your onboarding documents in one place, reducing administration and saving time.
Supports AML/CTF obligations
Each order helps you meet compliance requirements and provides a clear
audit trail.

Faster matter kick-off

With everything returned as a single package, you’re ready to start the matter sooner.

Custom branded experience

Upload your firm’s logo so it appears within the user interface, reinforcing brand identity.