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Order all your searches and certificates in one place

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Simplify estate administration and planning

Contract Review tool

Review contracts faster with AI-assisted precision

Settlement Services

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Financial Disclosure

Securely collate client financial documentation

Process Serving

Serve documents fast with tracking

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Streamline administrative tasks and optimise workflows

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Allows suppliers to connect their products and services with the InfoTrack Ecosystem

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Process Serving

Serve legal documents using a fast, automated, and cost-effective solution
Book a Demonstration

Efficiently manage the process of serving legal documentation

Serving legal documents doesn’t need to be an arduous task, simply look to InfoTrack’s Process Serving solution to help you streamline your document serving needs. 

 

Our platform ensures you stay up to date every step of the way with real-time status updates, allowing you to manage process servers at any stage of the journey. 

 

This level of transparency, coupled with our PMS integration, makes this service an essential tool to help you improve efficiency and reduce your administrative burden.

Efficiently manage the process of serving legal documentation

Serving legal documents doesn’t need to be an arduous task, simply look to InfoTrack’s Process Serving solution to help you streamline your document serving needs. 

 

Our platform ensures you stay up to date every step of the way with real-time status updates, allowing you to manage process servers at any stage of the journey. 

 

This level of transparency, coupled with our PMS integration, makes this service an essential tool to help you improve efficiency and reduce your administrative burden.

Navigating challenges when serving legal documents

Complimentary webinar

Why choose InfoTrack for your process serving needs?

Start using Process Serving

See how your firm can benefit from innovative solutions
Book a Demonstration

Experience a streamlined process serving solution
that delivers, in more than one way

Cost-effective

Competitive pricing for InfoTrack clients, making it an affordable solution for legal practices of all sizes.

Control

Built-in prompts proactively guide your process servers, saving you time and allowing you to manage with ease. 

Filing assistance

Effortlessly serve filed documents through one secure platform, helping you meet deadlines more efficiently.  

FAQs

Process serving is the formal delivery of legal documents to a party involved in court proceedings, carried out in accordance with the rules of the relevant court. In Australia, personal service is the primary method of service, requiring documents to be handed directly to the individual being served. Process serving is required across a wide range of matters, including family law proceedings, civil disputes, debt recovery, and enforcement of court orders. Valid service is a procedural requirement, and failure to serve documents correctly can delay proceedings or result in orders being set aside.

A process server in Australia can serve a broad range of legal documents, including initiating applications, divorce applications, subpoenas, affidavits, court orders, notices to produce, and creditor statutory demands. The specific documents that must be served, and the method of service required, depend on the rules of the court in which the matter is being heard, whether that is the Federal Circuit and Family Court of Australia, the Supreme Court, the District Court, or a state magistrates court. In all cases, service must be completed in the manner prescribed by the relevant court rules for it to be legally valid.

InfoTrack Process Serving allows practitioners to order, manage, and track the service of legal documents through a single platform integrated with their practice management system. Orders are placed directly within the platform, eliminating the need to switch between systems or manage external agents separately. Once an order is placed, built-in prompts guide the process server through each step, and real-time status updates and critical notifications keep the practitioner informed throughout. For urgent matters, orders can be expedited to meet court deadlines. The platform also supports flexible ordering for matters involving multiple subjects or alternative addresses, and covers service nationwide through an established network of process servers. Once service is complete, all relevant documentation is captured and accessible through the platform.

Yes. InfoTrack Process Serving provides national coverage, with access to a network of process servers operating across all Australian states and territories. Orders can be placed, tracked, and managed through a single platform that integrates with your practice management system, so there is no need to manage separate service agents in different jurisdictions. Real-time status updates and critical notifications keep practitioners informed at every stage of the service process, from order placement through to receipt of the completed affidavit of service.