To be compliant with AML/CTF legislation, Tranche 2 entities, including lawyers, conveyancers, accountants and real estate agents must expand the way they onboard clients. Through InfoTrack, all the necessary verifications and information you need to collect from your clients are bundled into one convenient solution.

AML Onboarding & VOI is a complete workflow. Every client you onboard receives their own unique, secure portal to complete the action required from them and supply the necessary information. Everything is integrated into your Compliance Centre, ready for you to review, act on and store in preparation for audits.

See how AML Onboarding works for your firm

Book a personalised demonstration and discover how InfoTrack can support your transition to Tranche 2 compliance.

Everything your firm needs, in one place

Each package is built on our secure digital VOI foundation, with the flexibility to include the checks and information your matter requires, all at a fixed price.

Verification of identity

Secure digital VOI — the foundation of every package.

PEPs & sanctions screening

Automated screening against global watchlists.

Adverse media screening

Flag reputational risk before the matter begins.

Client risk assessments

Auto-generated risk ratings with clear escalation prompts.

KYC questionnaires

Smart digital forms with built-in risk-based logic.

KYB workflows (new)

Full due diligence for non-individual and corporate clients.

How customer onboarding works

From first engagement to consolidated compliance report, every step is managed within the platform you already use.

A digital KYC questionnaire, pre-filled where possible, captures all required information. Smart logic routes clients to the right questions based on their risk profile, so there are no unnecessary steps, no missed obligations.

An AML verification bundle including VOI, PEPs and Sanctions, Adverse Media and the Onboarding Questionnaire, is available through your existing ecosystem. Enhanced Due Diligence options, including Verification of Funds, are available where required.

A Customer Risk Report is automatically generated from questionnaire responses and due diligence results. A clear risk rating is applied, with prompts to escalate where required, meaning there is no manual collation, no guesswork.

A complete AML report is automatically generated and ready for review. It contains all client information and risk ratings, suitable for secure storage and audit, and can be shared with third parties where required.

See how AML Onboarding works for your firm

Book a personalised demonstration and discover how InfoTrack can support your transition to Tranche 2 compliance.

Features and benefits

Secure gateway for onboarding

Multi-factor authentication ensures your clients’ data is always protected.

Streamlined experience for clients

No printing, scanning or emailing. You and your clients complete everything digitally in just a few steps.

One platform, one package

Order and manage all your onboarding documents in one place, reducing administration and saving time.

Supports AML/CTF obligations

Each order helps you meet compliance requirements and provides a clear audit trail.

Faster matter kick-off

With everything returned as a single package, you’re ready to start the matter sooner.

Custom branded experience

Upload your firm’s logo so it appears within the user interface, reinforcing brand identity.

Frequently Asked Questions

What is included in InfoTrack's AML Onboarding & VOI package?

AML Onboarding & VOI bundles the checks and information firms need to onboard clients under AML/CTF Tranche 2. Every package is built on a secure digital Verification of Identity (VOI) foundation, with the flexibility to add PEPs & sanctions screening, adverse media screening, client risk assessments, KYC questionnaires, and KYB workflows for corporate clients, depending on what the matter requires.

How does client onboarding work with InfoTrack?

Onboarding follows four steps. First, the client completes a digital KYC questionnaire, with smart logic routing them to relevant questions based on their risk profile. Second, customer due diligence, VOI, PEPs & sanctions, and adverse media checks, are carried out, with enhanced due diligence (including verification of funds) available where required. Third, a customer risk assessment is automatically generated from the questionnaire and due diligence results, with a risk rating and escalation prompts. Fourth, a consolidated AML report is produced, containing all client information and risk ratings, ready for secure storage, audit, or sharing with third parties.

What is the difference between customer due diligence and enhanced due diligence?

Customer due diligence (CDD) is the standard AML verification bundle that includes VOI, PEPs & sanctions screening, adverse media screening, and the onboarding questionnaire. Enhanced due diligence (EDD) adds further checks, such as verification of funds, and applies where a client or matter is assessed as higher risk.

What are KYB workflows?

KYB (Know Your Business) workflows provide full due diligence for non-individual and corporate clients, as opposed to KYC checks, which apply to individuals, and KYT checks which apply to trusts.

Does each client get their own portal?

Yes. Every client onboarded through the package receives a unique, secure portal to complete required actions and supply information, which then feeds directly into the firm’s Compliance Centre for review and audit storage.

Does AML Onboarding & VOI integrate with my existing systems?

Yes. The workflow is designed to be managed within the platform firms already use, from the initial questionnaire through to the consolidated compliance report.

Is AML Onboarding & VOI available at a fixed price?

Yes, packages are offered at a fixed price, with the specific checks and information included tailored to what each matter requires. Contact InfoTrack or book a demonstration for current pricing.

AML Onboarding & VOI

The complete AML/CTF onboarding solution

See how AML Onboarding works for your firm