Practice Management Integration

Streamline administrative tasks and optimise workflows

Integration Support Guides

Access our support guides for comprehensive self-help assistance

Partner Network

Discover an ecosystem of trusted partners designed to support your matters

InfoTrack Connect

Allows suppliers to connect their products and services with the InfoTrack Ecosystem

News and Insights

Find out the latest industry updates

AML/CTF Training

Take on compliance with confidence

Events and Webinars

Take your professional development to the next level

Cyber Security Awareness Training

Build your cyber resilience

Property Market Update

Discover leading edge property insights

InfoTrack on Claude Cowork

Access InfoTrack directly inside Claude Cowork

playbook playbook white logo
Monthly digest covering the latest news for legal and conveyancing industries.

About Us

Learn more about who we are and what we do

Our Team

Find out who drives InfoTrack's innovation and strategy

Join Us

Be a part of our award-winning culture

Media

Featured media releases and mentions

Contact

Get in touch with a member of our team

Awards

Showcasing our people, solutions and service

Discover our award-winning technical innovations.

AML/CTF Compliance Centre

A complimentary, all-inclusive solution that helps you establish and operationalise your AML/CTF compliance framework.

Book a Demonstration

What is the AML/CTF Compliance Centre?

The AML/CTF Compliance Centre is a complimentary, all-inclusive solution that helps lawyers, conveyancers, accountants and real estate agents establish and operationalise their compliance framework in line with AUSTRAC guidance and the Tranche 2 reforms.

Developed in collaboration with Grant Thornton Australia, advisers to AUSTRAC, and built from the official Starter Kits, it brings together onboarding, verification and compliance workflows in one place.

Now live after being demonstrated to more than 8,000 practitioners nationwide and featured by 9News, 7NEWS and ABC News, the Compliance Centre is fully integrated into your practice management system and is complimentary to use, with only search-based services charged.

Start using InfoTrack's AML/CTF Compliance Centre

Your all-inclusive, complimentary AML/CTF solution

Book a Demonstration

Five obligations, one place to manage them

Each package is built on our secure digital VOI foundation, with the flexibility to include the checks and information your matter requires, all at a fixed price.

1. Enrol with AUSTRAC+

From 31 March 2026, professionals can access the Compliance Centre to begin their enrolment journey. Inside the Compliance Centre, firms will find:

  • Clear instructions on how to complete AUSTRAC’s 
Business Profile Form
  • A direct link to AUSTRAC’s enrolment portal
  • Storage for confirmation messages, forms and correspondence
  • A single location for future enrolment updates

This ensures firms are correctly registered and that all evidence is centrally retained for audits or regulatory reviews.

2. Onboard your firm and people

InfoTrack provides a guided digital risk assessment workflow within the Compliance Centre, enabling all Tranche 2 entities to meet AUSTRAC expectations consistently and efficiently.

Every practice must maintain a written AML/CTF program that sets out how they will identify, manage and mitigate ML/TF risks — covering governance structure, personnel roles, firm risk assessment, due diligence processes and staff training practices.

InfoTrack has complete AML/CTF training modules available in the Compliance Centre, with videos, quizzes and progress tracking.

Entities must ensure staff involved in AML activities are suitable, verified and appropriately trained. InfoTrack has a dedicated workflow to facilitate this due diligence in a few clicks.

3. Onboard your customers

A digital onboarding questionnaire, pre-filled where possible, asks all the required KYC questions, with built-in smart logic guiding users to the right questions based on risk.

An AML verification bundle is available through your existing ecosystem, including VOI, PEPs, sanctions, adverse media and the onboarding questionnaire, with further options for enhanced due diligence such as verification of funds.

A customer risk report is automatically generated from onboarding questionnaire responses and due diligence results, with a clear risk rating applied and prompts to escalate if required.

A consolidated AML report is automatically generated for review, containing all customer information and risk rating, suitable for storage and ready for audit — and shareable with third parties.

4. Report to AUSTRAC

Transactional reports

Tranche 2 entities are obligated to report certain clients to AUSTRAC based on their risk and behaviours. InfoTrack lets you generate Suspicious Matter Reports, Transaction Threshold Reports and more, directly from the matter, prefilled where possible and sent directly to AUSTRAC, as well as stored inside the Compliance Centre for audit purposes.

Annual Compliance Reports
Every reporting entity must submit an Annual Compliance Report to AUSTRAC by 31 March each year. InfoTrack simplifies this with a Compliance Dashboard inside the Compliance Centre — in a few clicks, the report can be generated and sent to AUSTRAC for review.

5. Record keeping

Record keeping is the backbone of AML/CTF compliance. AUSTRAC requires Tranche 2 entities to maintain clear, complete and auditable records of every step taken, from onboarding customers to reporting suspicious activity.

InfoTrack delivers automated, end-to-end record keeping inside the Compliance Centre, ensuring Tranche 2 entities always meet AUSTRAC’s retention requirements. All data is tracked via an activity log and stored for 7 years inside the Compliance Centre.

Start using InfoTrack's AML/CTF Compliance Centre

Your all-inclusive, complimentary AML/CTF solution

Book a Demonstration

Features and benefits

InfoTrack’s AML/CTF suite brings everything you need into the platform you already use, with no extra software to buy or learn.

All-inclusive, end-to-end compliance

Everything you need to meet your AML/CTF obligations in one place. No add-ons or piecing together multiple tools.

Seamless integration into the systems you already use

AML/CTF lives inside InfoTrack, directly integrated into your practice management system. No new technology to learn, no switching between platforms, no duplicate data entry.

Getting ahead of your obligations

The identity checks, records and workflows in InfoTrack's Onboarding & VOI solution already form the foundation of your AML/CTF obligations; if you're using it, your transition is seamless.

Complimentary solution

There are no subscriptions or additional platform fees. The AML/CTF Compliance Centre is complimentary to use, you simply pay for your searches, just like you do today.

How pricing works

Meeting your AML/CTF obligations shouldn’t mean adding another software subscription.
With InfoTrack, you only pay for the work you do.

How pricing works

Compliance Centre
Firm-level risk assessment No fee
Creation of policies and processes No fee
Staff training No fee
Staff onboarding (VOI, PEPs & sanctions check, bankruptcy and criminal history checks where applicable) One-off fee per staff
Reporting to AUSTRAC No fee
Record keeping No fee

Your onboarding questions, answered

The Compliance Centre helps firms meet AML/CTF obligations by combining VOI, client onboarding, risk checks and compliance workflows in a single platform.

+

VOI, client questionnaires, PEPs and sanctions screening, adverse media checks, and the onboarding workflows that tie them together.

See how AML Onboarding works for your firm

Book a personalised demo and see how InfoTrack can support your Tranche 2 compliance.

Book a Demonstration

Everything you need to get compliant

Build your team’s confidence with CPD content and interactive tools designed for lawyers and conveyancers working through their AML/CTF obligations. 

CPD

Resources, guides and interactive tools

Onboarding, covered from every angle