A smarter way to verify identity 

WebVOI brings verification of identity to the next level to help ensure you're taking reasonable steps. It goes far beyond simply storing copies of identity documents; it reads, scans and compares IDs using facial recognition and the latest technology to flag authenticity concerns.

WebVOI integrates with over 30 practice management systems to streamline your due diligence and simplify client onboarding. It extracts and inputs data directly from identity documents to ensure greater accuracy and save you time.

Find out more Get started

Or, please log in to your InfoTrack account to begin your verifications.

Three layers of verification

Document Verification Service (DVS)

We submit eligible identity documents to the national verification service which compares them to Australian Government records and checks if the details are still valid.

Click here for more information on DVS.

Facial Recognition

Our facial recognition technology detects facial patterns and matches images regardless of angle, posture, lighting, facial hair or whether the user is wearing glasses.

Optical Character Recognition (OCR)

Our OCR technology extracts text from images and auto-populates the data into our WebVOI platform to ensure identifying information is recorded faster and more accurately.

Three ways to verify

In Person

Complete a Verification of Identity face-to-face with your client


Verify your client’s identity remotely by allowing them to securely upload copies of their identity documents

Agent (Coming Soon)

Arrange for your client to attend an InfoTrack office to have their identity verified by an authorised representative

Start using WebVOI for smarter verification

If you're already an InfoTrack client, click here to start a WebVOI now. If you don't have an account with us, fill in your details and we will be in touch soon.