What is Verification of Identity (VOI)?

Verification of Identity (VOI) is an identification process, enabling businesses to ensure that they are dealing with the correct individual.

Australia’s current VOI legislation

Legislation surrounding VOI differs by state in Australia. In NSW, SA, QLD, WA and VIC there are VOI requirements set in place that apply to solicitors and conveyancers. Under these requirements, the identity of an individual should be verified in all conveyancing transactions, so that lawyers and conveyancers know that the individual has authority to deal with the land.

NT, TAS and ACT don’t currently have any legislation requirements in place.

However, despite the fact that legislation isn’t compulsory for all industries, actively practicing your due diligence should be of top priority and gives you a competitive advantage.

State-Specific VOI Pack

We've put together resources to ensure you're VOI ready. Fill in your details below to download.

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Verification of Identity (VOI) is an identification process, enabling businesses to ensure that they are dealing with the correct individual.

IDfy Logo

VOI, or ‘Verification of Identity’ is the process involved in identifying an individual to help prevent against fraud. Verifying the identity of your clients and people you're working with is integral in the KYC due diligence process. We've developed an intuitive VOI app, IDfy, that allows you to implement a standard verification procedure for your business.


Due diligence on the blog