InfoTrackID‘s cloud-based verification of identity (VOI) solution provides digital, secure capability that can be used anyw here, anytime.
This technology has been purpose built to verify your customer’s identity remotely by allowing them to safely upload copies of their identity documents. The documents are instantly checked against the Australian Government Document Verification System while facial recognition and video checks are also being done at the same time.
Optical Character Recognition makes uploading documents even easier for your customers without the need to enter data, and all of this can be done via a web browser on any smart device. A VOI completion report is returned back to the bank and you will know whether your customer has passed the check in minutes. This report represents an audit trail of the VOI and can be downloaded and saved in its entirety by you for compliance purposes.
No need for your customers to visit the Post Office or wait in queues, and there is no delay to your customer application and assessment process.
InfoTrack offers different searches so you can better understand the person, property or company you are investigating.
Title Searches provide a one touch search for national property ownership, by both individual and company. Here you can confirm the status of a property mortgage as well as historical records of land transactions.
ASIC searches provide information on directorships including current or disqualified directors.
PPSR Searches offer instant confirmation of any security over assets your client may have.
CreditorWatch Reports
InfoTrack also has access to CreditorWatch reports that provide you with company extracts that show up to date credit status on the organisation.
Asset Search
InfoTrack’s Asset Search allows you to find relationships between an individual, their companies, properties and their assets. Asset Search allows you to understand your client’s financial history and efficiently prepare a complete report. Asset Search is a living workspace meaning that as new information comes to light, you can stay up to date. Asset Search uses authority searches (ASIC, LRS, PPSR, AFSA), combining information all in one place so you can remain efficient and productive.
Combined ASIC and PPSR Report
Available inside REVEAL, you can download a combined ASIC and PPSR report on your client. The report will assist you in identifying and analysing areas of potential risk by collating data from multiple sources and highlighting areas where more research may be needed. The benefits of a combined report include:
- Reduced risk by ensuring your clients are provided with the full picture of their matter
- Saves time as company and PPSR data is summarised to allow faster information consumption
- Share insights easily as the report is supplied in a single pdf
Digitising loan documents and composing the loan application process using APIs is a crucial step towards improving customer response time and experience. InfoTrack specialises in standard or custom API solutions for banks and other professional services. Our specific Lending APIs are designed to support banks with:
- digitising the lending process
- automating access to land title information; and
- populating data in and out of your lending or document workflow systems.
By using InfoTrack’s Lending API integration for your bank, you will obtain automated access to title searches from all Australian based Land Title Offices (LTOs) in the fastest possible time with support from our Australian client services team.
What are the benefits of InfoTrack’s Lending API?
The tangible benefits of an integrated API solution for your bank are:
- improved service quality,
- enhanced customer experience, and
- minimised operational costs all through streamlined workflow automation.
Find out more about Lending API 
