InfoTrack's next-generation HelpDesk

You’re only one click away from the support you need with iSupport, InfoTrack’s next generation HelpDesk.

Get help online in just a few seconds with our easy-to-use features.

iSupport in a nutshell

 


Chase waiting certificates online

Track the progress of your property certificate through Waiting Certificates and ask us to chase them simply by the click of your mouse.

Notifications

Complete transparency on all your HelpDesk calls and their progress through Notifications.

Request a callback

Request Callback option on all transactional pages enabling you to obtain support from our Customer Support team without picking up the phone.


"InfoTrack’s service is highly automated, delivering tens of thousands of certificates and information searches to our clients every day. However, we still appreciate that personal assistance and that extra TLC has its place for some of our clients and so ensuring that they receive nothing less than a well-informed and special service is our top priority.

So it’s a real privilege to present iSupport – InfoTrack’s next generation of HelpDesk support. An in-house built HelpDesk, iSupport is an easy to use, transparent service which offers a far richer, more satisfying client experience."

Helvi Rossi 
InfoTrack General Manager, Operations


Not yet a client?

You can still contact our HelpDesk via phone or email.

1800 738 524

helpdesk@infotrack.com.au