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AML Onboarding & VOI

Client onboarding built for Tranche 2 AML/CTF

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The complete AML/CTF onboarding solution

To stay compliant with AML/CTF legislation, Tranche 2 entities, including lawyers, conveyancers, accountants and real estate agents, need to expand the way they onboard clients. InfoTrack bundles all the verifications and information you need to collect into one convenient solution.

 

AML Onboarding & VOI is a complete workflow. Every client you onboard gets their own unique, secure portal to complete what’s required of them. Everything is integrated into your Compliance Centre, ready for you to review, act on and store ahead of an audit.

See how AML Onboarding works for your firm

Book a demonstration and discover how InfoTrack can support your transition to Tranche 2 compliance.

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Everything your firm needs, in one place

Each package is built on our secure digital VOI foundation, with the flexibility to include the checks and information your matter requires, all at a fixed price.

Foundation-Tag

Verification of identity

Secure digital VOI — the foundation of every package.

PEPs & sanctions screening

Automated screening against global watchlists.

Adverse media screening

Flag reputational risk before the matter begins.

Client risk assessments

Auto-generated risk ratings with clear escalation prompts.

KYC questionnaires

Smart digital forms with built-in risk-based logic.

KYB workflows

Full due diligence for non-individual and corporate clients.

How customer onboarding works

From first engagement to consolidated compliance report, every step is managed within the platform you already use.

Step 1

Onboarding questionnaire

A digital KYC questionnaire, pre-filled where possible, captures all required information. Smart logic routes clients to the right questions based on their risk profile with no unnecessary steps, no missed obligations.

Step 2

Customer due diligence and enhanced due diligence

An AML verification bundle including VOI, PEPs and sanctions, adverse media and the onboarding questionnaire, runs through your existing ecosystem. Enhanced due diligence, including verification of funds, is available where required.

Step 3

Customer risk assessment

A customer risk report is automatically generated from questionnaire responses and due diligence results, with a clear rating and escalation prompts with no manual collation, no guesswork.

Step 4

Consolidated AML report

A complete AML report is automatically generated and ready for review with all client information and risk ratings, suitable for secure storage, audit, and sharing with third parties where required.

See how AML Onboarding works for your firm

A 20-minute walkthrough of onboarding, compliance and reliance together.

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Features and benefits

InfoTrack’s client onboarding gives your practice a secure, digital way to collect everything you need from clients in one place.

Secure gateway for
onboarding

Multi-factor authentication ensures your clients' data is always protected.

Streamlined experience for clients

No printing, scanning or emailing; you and your clients complete everything digitally in a few steps.

One platform, one package

Order and manage all your onboarding documents in one place, reducing admin and saving time.

Supports AML/CTF obligations

Each order helps you meet compliance requirements and provides a clear audit trail.

Faster matter kick-off

With everything returned as a single package, you're ready to start the matter sooner.

Custom branded experience

Upload your firm's logo so it appears within the interface, reinforcing brand identity.

How pricing works

Meeting your AML/CTF obligations shouldn’t mean adding another software subscription.
With InfoTrack, you only pay for the work you do.

How pricing works

AML/CTF Onboarding solution
Individuals: VOI, KYC questionnaire, PEPs, sanctions & adverse media checks, risk assessment Pay per use
Organisations & trusts: VOI, KYB/KYT, PEPs, sanctions, ASIC/UBO search, risk assessment Pay per use
Ongoing monitoring: PEPs, sanctions & adverse media Pay per use
Enhanced due diligence: source of funds and wealth check No fee

Your AML questions, answered

AML Onboarding & VOI bundles the checks and information firms need to onboard clients under AML/CTF Tranche 2. Every package is built on a secure digital VOI foundation, with the flexibility to add PEPs & sanctions screening, adverse media screening, client risk assessments, KYC questionnaires, and KYB workflows for corporate clients, depending on what the matter requires.

Onboarding follows four steps. The client completes a digital KYC questionnaire with smart, risk-based routing. Customer due diligence including VOI, PEPs & sanctions, adverse media, runs next, with enhanced due diligence available where required. A customer risk assessment is then generated automatically, with a rating and escalation prompts. Finally, a consolidated AML report is produced, ready for storage, audit, or sharing with third parties.

Customer due diligence (CDD) is the standard AML verification bundle: VOI, PEPs & sanctions screening, adverse media screening and the onboarding questionnaire. Enhanced due diligence (EDD) adds further checks, such as verification of funds, and applies where a client or matter is assessed as higher risk.

KYB (Know Your Business) workflows provide full due diligence for non-individual and corporate clients, as opposed to KYC checks, which apply to individuals, and KYT checks, which apply to trusts.

Yes. Every client onboarded through the package receives a unique, secure portal to complete required actions and supply information, which feeds directly into the firm’s Compliance Centre for review and audit storage.

Yes. The workflow is designed to be managed within the platform firms already use, from the initial questionnaire through to the consolidated compliance report.

Yes, packages are offered at a fixed price, with the specific checks and information included tailored to what each matter requires. Contact InfoTrack or book a demonstration for current pricing.

See the AML/CTF suite on your own matters

Book a demonstration and discover how InfoTrack can support your transition to Tranche 2 compliance.

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Onboarding, covered from every angle

Build your team’s confidence with CPD content and interactive tools designed for lawyers and conveyancers working through their AML/CTF obligations.

CPD

Resources, guides and interactive tools

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