Wishing you and your loved ones a safe and relaxing holiday season. The InfoTrack team will be taking a break from 5pm AEDT Friday 19 December, returning 8.30am Monday 5 January 2026. A few members of our HelpDesk will be available to provide you with assistance if you need by calling 1800 738 524. We appreciate your patience during this time. Happy holidays!

Special Water Meter Reading

A Special Water Meter Reading Certificate shows the consumption to date since the most recent meter reading. Solicitors or conveyancers can request information on the outstanding charges relating to a property or properties. This Certificate is available directly from the InfoTrack System.

Special Water Meter Reading features and benefits

InfoTrack’s system automatically picks up the council locality of the property and alerts you to which certificates are relevant for that property.
Ability to chase waiting certificates and view updates through the iSupport System