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InfoTrack has used Artificial Intelligence to build a more efficient product.

InfoTrackID is a digital and secure VOI

InfoTrackID is a digital and secure VOI solution that can be used anywhere, anytime. InfoTrack’s VOI solution provides you with extra measures of due diligence to help protect your business from fraud.
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A flexible verification of identity solution

Are you looking for a more consistent, secure and compliant way to verify identity? If you’re still photocopying your client’s documents or sending them to the post office, there’s a smarter and faster way to verify identity.

InfoTrackID is an easy-to-use online identity verification platform that allows you to complete your Verification of Identity (VOI) to the same standard every time whether in person, remotely or via one of our trusted agents. It is our way to help you feel confident that you can undertake your verification of identity checks in accordance with your industry standards.
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Three Ways to Verify

Option 1: In Person

Complete a Verification of Identity face-to-face with your client.
Verification of Identity Standard
Clause 6.5.2 (a)*
  • Photo ID
  • ID Document

Option 2: Agent

Arrange for your clients to attend a local pharmacy to have their identity verified by an authorised pharmacist.
Verification of Identity Standard
Clause 6.5.2 (a)*
  • Photo ID
  • ID Document

Option 3: Remote

Verify your client’s identity remotely by allowing them to securely upload copies of their identity documents.
Verification of Identity Reasonable Steps
Clause 6.5.2 (a)*
  • Photo ID
  • ID Document
  • Video Call
Start using InfoTrackID
See how your firm can benefit from innovative solutions
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Benefits of InfoTrackID

Secure solution
Identity documents are checked against the Australian Government Document Verification Service (DVS)
Facial biometrics
Facial biometric technology detects facial patterns and matches images
Time saving
VOI report returned within minutes
Use on the go
Smartphone friendly, with no app or software download required
Data extraction
Optical Character Recognition (OCR) extracts text from images and auto-populates the data
PMS integration
Costs and reports are returned directly to your Practice Management System (PMS)

What our clients say

Our clients come to us looking for support to maximise efficiency and security with our award-winning VOI solution.
"The biggest challenge for us is that the older people find it a little hard to adjust to e-signing and remote verification of identity. It just takes some explaining and patience with them. A great success story I do have is a 90-year-old client who has done it with ease"

Jama DonohueGreenhills Conveyancing
"When it comes to verifying the identity of our clients, we balance security with flexibility, whilst staying compliant through the adoption of InfoTrackID. The technology is great, thank you!"

Ruvini JayatilakeR & J Legal Services Pty Ltd
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