Globalisation: securely service your international clients

Operating on a global scale

In today’s globalised world, being able to operate your business on an international scale is a necessity. The reopening of borders post international lockdowns has seen Australians move overseas while maintaining businesses domestically. Australia’s popularity among international buyers has also remained strong. As such, it is essential to adopt solutions that support this movement, while allowing your business to run efficiently as per usual.

Security considerations

When servicing international clients, maintaining business security must remain a priority. Effective, end-to-end digital solutions should be used when operating internationally to ensure you are keeping your processes streamlined, and firm secure.

To prioritise firm safety, the first step is to identify your clients. This assists in mitigating risk and maintaining security within your business. When servicing international clients, it is impossible to verify their identity in person. While it is necessary to follow security protocols, it is also important to not interrupt your tasks or slow down business processes to meet your security standards. But how can you verify a clients identify when they are based overseas, and you can’t meet with them face to face?

Maintaining business security while servicing international clients

Ensure you are maintaining security standards and protocols for all clients, including international ones.

Adopting a flexible Verification of Identity (VOI) tool, like InfoTrackID is an optimal way to protect your firm. With InfoTrackID, you can stay safe and maintain business as usual when servicing international clients by utilising the remote verification feature.

Initially developed to be used while clients were on holidays or unable to meet with practitioners face-to-face, the continued expansion of businesses globally, the COVID-19 pandemic, and a shift to working remotely has increased the use and scope of this tool.

To ensure your firm is protected, remote VOI uses facial recognition technology to compare photos of your clients with their identification documents. The advanced technology detects facial patterns and will match images regardless of angle, posture, lighting, facial hair or whether the user is wearing glasses, to verify authenticity.

For further verification and peace of mind, you can also request through InfoTrackID that your client participates in a video call to add an extra layer of verification – all in one consolidated, convenient solution.

Maintaining business security and mitigating risk is an inevitable part of conducting business on an international scale. Whilst the rate of globalisation was temporarily paused during the pandemic, since borders re-opened it has reignited and continued to open the door to opportunities with clients overseas. Take advantage of InfoTrack’s capabilities and service your international clients securely. Get started today.