Wishing you and your loved ones a safe and relaxing holiday season. The InfoTrack team will be taking a break from 5pm AEDT Friday 19 December, returning 8.30am Monday 5 January 2026. A few members of our HelpDesk will be available to provide you with assistance if you need by calling 1800 738 524. We appreciate your patience during this time. Happy holidays!
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Request Callback

Request a callback from our next generation HelpDesk

Requesting A Call From Our iSupport Team

Currently you can reach out to our iSupport team at any given time and receive a support call within 15 minutes from one of our friendly staff. iSupport now offers a “Request Callback” button on all transactional pages allowing you to obtain support from our team without even picking up the phone.
  1. Click the ‘Request Callback‘ button on your quicklinks.
  2. Your details will automatically populate from your user credentials.
  3. Select if you would prefer phone or email communication.
  4. Provide details on your query.  The more information you provide here, the more efficiently our team can assist you.
  5. Click ‘Request Callback‘.  You will receive your reference number on screen.