Wishing you and your loved ones a safe and relaxing holiday season. The InfoTrack team will be taking a break from 5pm AEDT Friday 19 December, returning 8.30am Monday 5 January 2026. A few members of our HelpDesk will be available to provide you with assistance if you need by calling 1800 738 524. We appreciate your patience during this time. Happy holidays!

AML/CTF: Compliance without the complexity

A complete, Australian-built solution to guide your AML/CTF obligations
Book a Demonstration

Understand your obligations with confidence

Your one stop for your AML/CTF compliance with an Australian-built solution. 

InfoTrack’s AML/CTF Compliance Centre is your fully integrated, AUSTRAC-aligned pathway to Tranche 2 compliance. Designed and developed in Australia for professionals, it provides compliance officers with a single, essential solution to manage obligations efficiently within the platform you already use, know, and trust.

Supporting every pillar of AML/CTF compliance, governance, due diligence, and reporting, all within one intuitive environment that’s easy to use.

The Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) Amendment Act 2024 became law on 10 December 2024 and introduces significant obligations for the legal, real estate and accounting sectors, as well as individuals involved in property transactions. The reforms close longstanding regulatory gaps by extending the AML/CTF framework to professions and activities that were previously unregulated.

To help you adapt with clarity and certainty, InfoTrack has developed a suite of purpose-built solutions designed to support every stage of your AML/CTF compliance.

Solutions

InfoTrack’s AML/CTF solutions make meeting AUSTRAC obligations simple and reliable. Purpose-built for the Australian market, every tool supports Tranche 2 requirements with precision. Developed in collaboration with AUSTRAC, Grant Thornton and Australian Law Societies, our solutions combine trusted expertise with intelligent technology to help you stay compliant with confidence.

Within the Compliance Centre, use the dedicated tab for step-by-step instructions, a direct AUSTRAC link, and secure document storage.

You can now order certificates at various stages of the matter—freeing you from the limitations of the traditional contract process. With property details verified upfront, the experience is more seamless, giving you access to a rich catalogue of available products tailored to the specific property you’re working on. 

InfoTrack’s intelligent technology intuitively supports your property due diligence by recognising the context of your matter. You’ll receive AI-driven prompts that guide you through potential risks, hazards, and property restrictions. You can also take advantage of the smart bundle feature, which pre-selects certificates based on your previous activity. Over time, the technology becomes smarter—recommending additional certificates that align with patterns from other practitioners handling similar matters. The more you use the system, the more value it delivers, adapting to your firm’s unique needs.

InfoTrack makes compiling a contract for New South Wales purchase or sale matters faster and more efficient than ever before.

With built-in flexibility, you can order certificates at any stage of the contract preparation process—even before you begin drafting. You can edit contract front pages, create and tailor Special Conditions templates, upload supporting documents, and easily share the contract—all within a single, connected environment designed to support the way you work. 

Informed by the context of your matter, InfoTrack’s intelligent technology recognises when a Sales Advice is uploaded from a real estate agent and automatically updates the contract front pages accordingly. These updates are seamlessly aligned with AI-driven prompts that support a smarter, more streamlined experience from start to finish. 

Experience simplified and intuitive electronic contract signing and exchange.

 

In the click of a few buttons, you can easily navigate and complete this part of the conveyancing process quickly and efficiently.

Accessing key data earlier in the process has been a game changer. By the time you reach settlement, everything you need is already in place—making the experience faster, more efficient, and less prone to last-minute delays. Critical documents are updated and completed ahead of time, removing the need for manual intervention at settlement.  

With intelligent technology that provides clear visibility into the progress of your matter, you gain greater clarity and control in the lead-up to settlement—ensuring a smoother and more confident experience.

Register for your nearest location

Click your preferred location and fill in the pop-up form to register

Sydney CBD


Sheraton on the Park

Tuesday, 10 March


Hornsby


Hornsby RSL Club

Tuesday, 3 March


Dubbo


Dubbo RSL

Wednesday, 4 March


Orange


Hotel Canobolas

Thursday, 5 March


Gosford


Gosford RSL Club

Wednesday, 11 March


Newcastle


Novotel Newcastle

Thursday, 12 March


Tamworth


Rydges Tamworth

Tuesday, 17 March


Coffs Harbour


C.ex Coffs

Wednesday, 18 March


Port Macquarie


Mercure Port Macquarie

Thursday, 19 March


Parramatta


Park Royal Parramatta

Tuesday, 24 March


Cronulla


Cronulla RSL

Wednesday, 25 March


Wollongong


Novotel Wollongong

Thursday, 26 March


Albury


Atura Albury

Thursday, 26 March


Canberra


QT Canberra

Tuesday, March 31


Brisbane


Sofitel Brisbane

Wednesday, 4 March


Toowoomba


Burke & Wills Hotel

Monday, 2 March


Gold Coast


JW Marriott Gold Coast

Tuesday, 3 March


Sunshine Coast


The Bower Tree

Thursday, 5 March


Rockhampton


Empire Apartment

Tuesday, 10 March


Townsville


Rydges Southbank Townsville

Wednesday, 11 March


Cairns


Crystalbrook Flynn Cairns

Thursday, 12 March


Melbourne


Sofitel Melbourne

Thursday, 19 March


Mornington


The Continental Sorrento

Tuesday, 17 March


Geelong


Rydges Geelong

Wednesday, 18 March


Bendigo


Quality View Hotel Lakeside

Tuesday, 24 March


Ballarat


Mercure Ballarat

Wednesday, 25 March


Wodonga


Atura Albury

Thursday, 26 March

Resources

Articles

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Training and webinars

Partners

FAQ

Tranche 2

Tranche 2 is the next phase of AML/CTF regulatory obligations in Australia, coming into effect in 2026. It expands compliance requirements to cover additional professionals and activities that were not fully included under Tranche 1. This includes certain property transactions, complex onboarding of clients, and reporting obligations when handling client money. Professionals captured under Tranche 2 include lawyers, conveyancers, accountants, and real estate agents involved in these activities. Organisations must ensure they meet these requirements to remain compliant with AUSTRAC regulations.

Tranche 2 obligations are expected to take effect in 2026. Organisations should start preparing now to ensure compliance.

AML/CTF stands for Anti-Money Laundering and Counter-Terrorism Financing. It is designed to prevent illegal funds and terrorism financing from entering the financial system.

AUSTRAC are expected to release the starter packs in January 2026.

Non-compliance with Tranche 2 can lead to civil and criminal penalties under AUSTRAC regulations, including fines and reputational risk. However, AUSTRAC has indicated that during the first year of Tranche 2, they do not anticipate issuing substantial fines.

This will vary depending on the services provided. Generally, any activity involving handling client money or property transactions may now fall under AML obligations.

Onboarding & verification

Yes, in some circumstances. Australia’s updated AML/CTF framework allows a reporting entity to rely on customer due diligence completed by another reporting entity. This can include professionals such as real estate agents, lawyers, accountants, or others who are regulated under the AML/CTF Act. For reliance to apply, the relying party must have reasonable grounds to believe that the checks were completed to AUSTRAC’s required standard.

Reliance does not remove individual obligations. You must still assess the risk of the client and the matter, ensure you have access to the full verification records, and confirm that the customer due diligence has been completed before proceeding. If the situation presents higher risk, additional checks may still be required.

While reliance helps reduce duplication for clients, the responsibility to remain compliant ultimately sits with the entity relying on the third party’s checks.

Professionals generally start by asking the client to provide information about the origin of their funds. In many cases, this initial disclosure may be sufficient to meet AML/CTF compliance requirements.

For added assurance, InfoTrack is building tools to allow clients to securely upload bank statements or other financial documents. These tools can analyse the information, providing a clear view of the source of funds and highlighting any potential risks. This helps professionals satisfy their AML/CTF obligations while keeping the process straightforward for clients.

InfoTrack’s AML/CTF solutions

An Australian-built platform for professionals to manage compliance, generate reports, and submit required notifications. It centralises record keeping, provides an audit trail, and supports submission of Suspicious Matter Reports (SMRs).

The solution is essential for appointed compliance officers within law firms, conveyancers, accountants, and real estate agencies.

Yes, InfoTrack’s AML/CTF solutions are billable to clients.

Yes, the Compliance Centre is designed to work alongside platforms you already use, providing a seamless experience for record keeping, reporting, and AML/CTF program management.

Yes, it supports multiple matters, allowing compliance officers to manage onboarding, reporting, and risk assessments across all clients in one centralised system.

Procedures and practical guidance

Yes, a digitised checklist is available within the Compliance Centre.

These steps are covered in the webinar, including record keeping, reporting, and risk assessments.

You’ll need to retain all evidence of compliance, including verification of identity reports, PEP and sanctions check results, and related documentation. Audit trails should be maintained for every action taken, including any updates or changes to your AML/CTF program over time—for example, keeping a record of what your program looked like in 2026. Risk assessment questionnaires and similar documents should also be stored.

All information will be accessible within the Compliance Centre, ready for annual audits or any other compliance review. The data must be retained for seven years, in line with regulatory requirements.

Professionals should apply a risk-based approach. If verification is not possible or raises concerns, enhanced due diligence should be conducted, and high-risk transactions should be escalated.