Compliant client onboarding and identity verification
Complimentary, all-inclusive AML/CTF solution
Order all your searches and certificates in one place
A dynamic, matter specific environment
Manage family law matters with one solution
Simplify estate administration and planning
Review contracts faster with AI-assisted precision
Electronically lodge registry documents and settlements
Securely collate client financial documentation
Serve documents fast with tracking
Practice Management Integration
Streamline administrative tasks and optimise workflows
Access our support guides for comprehensive self-help assistance
Allows suppliers to connect their products and services with the InfoTrack Ecosystem
Learn how software and integrations can transform the way you work
Find out the latest industry updates
Take on compliance with confidence
Take your professional development to the next level
Cyber Security Awareness Training
Build your cyber resilience
Discover leading edge property insights
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InfoTrackID‘s cloud-based verification of identity (VOI) solution provides digital, secure capability that can be used anyw here, anytime.
This technology has been purpose built to verify your customer’s identity remotely by allowing them to safely upload copies of their identity documents. The documents are instantly checked against the Australian Government Document Verification System while facial recognition and video checks are also being done at the same time.
Optical Character Recognition makes uploading documents even easier for your customers without the need to enter data, and all of this can be done via a web browser on any smart device. A VOI completion report is returned back to the bank and you will know whether your customer has passed the check in minutes. This report represents an audit trail of the VOI and can be downloaded and saved in its entirety by you for compliance purposes.
No need for your customers to visit the Post Office or wait in queues, and there is no delay to your customer application and assessment process.
InfoTrack offers different searches so you can better understand the person, property or company you are investigating.
Title Searches provide a one touch search for national property ownership, by both individual and company. Here you can confirm the status of a property mortgage as well as historical records of land transactions.
ASIC searches provide information on directorships including current or disqualified directors.
PPSR Searches offer instant confirmation of any security over assets your client may have.
CreditorWatch Reports
InfoTrack also has access to CreditorWatch reports that provide you with company extracts that show up to date credit status on the organisation.
Combined ASIC and PPSR Report
Available inside REVEAL, you can download a combined ASIC and PPSR report on your client. The report will assist you in identifying and analysing areas of potential risk by collating data from multiple sources and highlighting areas where more research may be needed. The benefits of a combined report include:
Nationally Coordinated Criminal History Check InfoTrack is accredited by the Australian Criminal Intelligence Commission’s (ACIC) National Police Checking Service (NPCS) to submit criminal history checks.
Digitising loan documents and composing the loan application process using APIs is a crucial step towards improving customer response time and experience. InfoTrack specialises in standard or custom API solutions for banks and other professional services. Our specific Lending APIs are designed to support banks with:
By using InfoTrack’s Lending API integration for your bank, you will obtain automated access to title searches from all Australian based Land Title Offices (LTOs) in the fastest possible time with support from our Australian client services team.
What are the benefits of InfoTrack’s Lending API?
The tangible benefits of an integrated API solution for your bank are:
Our clients come to us looking for support to maximise efficiency and transition their business to digital practises. Our multi-award winning team is 100% committed to client satisfaction.
“Partnering with a platform like WebVOI highlights the banks approach to improving the customer experience at every touch point. Our aim is to make the home loan application process seamless, and more convenient.”