16 January 2023

Refresh your tech for the new year

A New Year brings fresh eyes and opportunities to enhance your firm's growth and success. It is a great time to look at the big picture of your firm and think about where there are opportunities to adapt and thrive.  

You can set your firm up for success this year by reviewing and refreshing your technology suite.  

Why review your technology suite? 

Technology is constantly evolving, and new innovations are always entering the market, and so, it is imperative to periodically review your technology suite. Ensure your firm is reaping the benefits of new innovations by updating your tech with a provider who is at the forefront of the industry.  

More and more firms have introduced an innovation function to accelerate their business. Using innovative technology will streamline processes, save time and money, while ensuring you remain competitive. 

There are many technology options available to you on the market, so what are key features to look out for? 

What to look for in your tech 

When selecting new technology to implement, there are three key features to look out for.  

Cloud-based 

Choosing technology that is cloud-based has significant short and long-term benefits. Having your matters and staff connected via the cloud, you are encouraging seamless connections, heightened productivity and flexibility. Cloud-based technology allows your firm to maintain business even when working remotely, which we know is increasingly common.  

Integration 

Look for technology that has integration capabilities, that is, software that can pass information between different systems. This allows your firm to further streamline processes, reduce administrative work and save time.  

Integrated and connected software can enhance your client’s experiences when engaging with your firm. The more streamlined your internal systems are, the quicker your clients’ matters can be completed.  

Competency 

The technology you choose should be high quality, and easy for you and your staff to use. Easy to use technology fosters a high level of user competency, which will propel your firm forward, as minimal time will be spent on training within the software. This means, you can implement the new technology and get back to servicing your clients sooner.  

Getting started 

Reviewing and refreshing your tech suite can seem overwhelming, but it doesn’t have to be.  Start by considering what is achievable for your firm at the current time. Introducing new technology does not have to be a large-scale formal project or huge software roll out. It can be small changes or new technology introductions that are going to create a noticeable difference in your firm and add lasting value to your practice and your clients.  

Next, make sure you are getting the most out of the tech you already have. Contact your providers to investigate if there are new or updated functionalities that you can seamlessly implement into your existing processes.  

If you are wanting to introduce new tech to your firm, set your priorities by recognising the main things you want from your tech. It is important to be selective when choosing your tech, to ensure you aren’t implementing too much at once, and inadvertently over-complicating your workflows. For example, going paperless, or having a simpler workflow, and let this guide your choices when selecting new tech to ensure you are choosing tech that will solve a problem you face within your firm, that your staff and clients will value.  

InfoTrack can support your firm to review and refresh your tech for the new year. Get started to set you up for a successful 2023.  

InfoTrack

Leading innovator in legal technology, InfoTrack is an award-winning Australian technology company that is helping a range of professionals and individuals move into the digital age. We create intuitive tools that enable you to find, analyse, organise and communicate information more efficiently and effectively.

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