RJ: The last 18 months has thrown up so many challenges. One particular issue was not having enough trained staff. However, thanks to our Practice Management System and other technologies, we were able to manage our conveyancing matters.
We learned to use Zoom and Microsoft Teams to do our consultations and manage Court matters.
However, witnessing documents and providing legal advice for Mortgage matters is continuing to pose a challenge because electronically witnessing someone’s signature is not ideal in terms of risk management.
Despite the perceived risks, e-signing is fast becoming the easiest and fastest way to sign documentation. Not only does it save time and keep documents secure, but it also reduces costs and administration work too. However, there are solutions on the market that offer an audit trail to help lawyers and conveyancers feel confident in their clients signing documentation electronically.
InfoTrack’s e-signing solution, SignIT is powered by DocuSign and allows lawyers and conveyancers to upload any document and send it to relevant parties via a secure email link. Parties can then review and sign the document online from any location. Lawyers can track who has signed the document on the SignIT dashboard and once all parties have executed, everyone receives a final signed copy. SignIT tracks documents and their required electronic signatures using DocuSign’s audit trail report. This offers time and date stamping, so you know who signed the document and when. Similar to our suite of cloud-based solutions, SignIT is a pay as you go service with no subscription required making it a cost-effective solution for your firm.
SignIT allows lawyers and conveyancers to save themselves time and money by not having to complete tasks manually. Convenience has become a huge factor in the way lawyers’ complete matters, because their clients are demanding it.
During the height of the COVID-19 pandemic in 2020, InfoTrack saw a 130% rise in the usage of SignIT. By conducting everyday business online, firms have also been able to save on overheads such as printing, scanning and postage costs. Similarly, their clients have been able to complete due diligence at their own pace and sign documents at their own convenience.
For extra security, SignIT also offer SMS verification. This is an optional feature where you can select to have SMS authentication. When signatures have been requested and the email accessed by the recipient, they will be prompted to select the mobile number and ‘send SMS’. An authentication code will be sent to the provided mobile number, which can then be used to access the document for signing. This added layer of authentication demonstrates InfoTrack’s commitment to keeping you and your clients safe from cyber security hacks.
