Jason Tjoeng is the Practice Manager at MLC Lawyers, a Multi-Award-Winning Law Firm in Sydney. Combining his legal experience with his digital strategy, sales and customer service background, Jason believes in the focus of a customer-centric approach to providing legal services with the assistance of technology and a wide range of communication channels. Jason manages the firm's operations, customer experience, digital strategy, and is also a Licenced Conveyancer. Jason oversees the implementation of new technology at the firm. He ensures that they are constantly on the lookout for new ways to improve their clients and other stakeholders' experience.