Artificial intelligence (AI) is transforming the legal profession in ways that would’ve seemed like science fiction a decade ago. While some may view AI with scepticism, we’ve all been consciously and unconsciously adapting to technological advancements and innovations for much of our careers (and our lives). Whether it was the shift from paper records to digital databases or the rise of e-filing systems, technology has consistently played a role in improving our ways of working and living.
Despite the benefits, uncertainty around AI persists. Some worry it will completely replace legal professionals, while others question its reliability or regulation. Let’s break down the biggest misconceptions and explore how AI can prove a powerful ally to the legal profession.
The fear of job displacement is a common concern whenever new technology enters an industry. While AI can process vast amounts of data and automate routine tasks, it lacks the critical thinking, ethical reasoning, and strategic insight required in legal work.
Legal professionals bring something AI simply cannot – human judgment. AI excels at handling time-consuming and repetitive tasks like document review, contract comparison, and case law research to allow lawyers to focus on client advocacy, negotiation, and complex legal reasoning where humanity is critical.
Scepticism about AI’s accuracy is understandable. The truth is AI tools are only as good as the data they are trained on. If AI learns from historical records, it can reflect and amplify systemic biases that exist in judicial decisions and case law. This can lead to AI-driven tools that reinforce discrimination, such as predictive policing targeting marginalised groups or biased legal research results. Addressing bias is essential to ensuring justice, equity, and trust in the legal system.
However, AI isn’t designed to work alone. While it can act like an advanced research assistant by rapidly processing information and identifying patterns, legal professionals need to remain in control, applying their expertise to interpret and critically analyse AI-generated findings. When used correctly, AI strengthens decision-making, rather than replacing it.
While AI-specific laws are still evolving in Australia, existing legal frameworks including privacy laws, anti-discrimination regulations, and professional conduct rules already govern how AI and other technologies are used in legal practice.
Reputable legal technology providers prioritise compliance, transparency, and ethical AI development. Many AI-powered legal solutions include safeguards such as audit trails, explainability features, and user oversight, ensuring that legal professionals maintain full accountability. AI is not a replacement for ethical responsibility, it’s a tool that helps professionals make informed, compliant decisions within the law.
At InfoTrack, we believe AI should empower legal professionals, not replace them. Our AI-driven solutions are designed to improve efficiency, reduce manual workload, and enhance client service, all while keeping the humanity that is central to legal work. Here are some of the ways we’re applying AI to products at InfoTrack:
Contract analysis and smart tagging: InfoTrack’s AI-driven tools can review contracts and automatically tag relevant information, streamlining document management and reducing the risk of oversight.
Automated document and data extraction: AI-powered algorithms scan certificates, legal documents, and records to extract relevant data and integrate it where needed—minimising manual data entry and improving accuracy.
Title search and document recommendations: Using machine learning models, our platform analyses property title searches to determine which documents are necessary for a transaction, reducing complexity and expediting the preparation process.
Automated mortgage and loan processing: Using AI we simplify administrative processes such as discharge mortgage authority handling by extracting key details from documents and streamlining approvals.
Enhanced identity verification and security: InfoTrack uses AI-powered identity verification to strengthen security measures while ensuring compliance with legal and regulatory standards, making authentication more efficient and reliable.
The legal industry has always adapted to technological change. AI is simply the next frontier, here to help legal professionals navigate an increasingly complex world with greater efficiency, accuracy, and confidence. Those who embrace AI will be better equipped to handle complexity, improve accuracy, and deliver more personalised services to their clients when it counts.
Want to see how AI can enhance your legal work? Reach out to book a demo.
