A year in review: Simplifying how you work through smarter tech

This year is proving to be a watershed moment for the legal profession, as evolving compliance obligations and decisive government reforms collide with rapid advances in digital technology. Through it all, our goal at InfoTrack has remained simple: to make your work faster, safer, and more accurate.

 

In 2025, we took a major step forward by introducing our new simplified interface for property, family and estate lawyers. The results speak for themselves: when the right technology sits behind every matter, legal professionals are better positioned to deliver the clarity, certainty and high-quality outcomes that clients increasingly expect in a rapidly evolving legal landscape.

 

As we wrap up the year, we’re celebrating the innovations that have helped leading firms across Australia save time, reduce costs and strengthen compliance, proving smarter technology leads to better client outcomes.

Starting every matter with a streamlined Onboarding and VOI

Whether client identity verification has always been part of your due diligence or is evolving to be a critical step, proper onboarding sets the foundation for every successful matter. Getting these first interactions right reduces risk, builds trust and ensures your team can focus on the work that matters.

 

To create a breakthrough opportunity for legal practitioners, we streamlined all onboarding essentials together into one seamless, compliant process. The new unified Onboarding & VOI package consolidated all steps into the interface. From collecting accurate client information to verifying identity efficiently, it creates clarity for your team and confidence for your clients.

 

To ensure legal practitioners can continue to start every matter with compliance built in, the interface will evolve alongside the new Tranche 2 AML/CTF regulations.

Enabling legal practitioners through regulatory change

Across Australian property and family law in 2025, significant regulatory changes were rolled out at a national and state level. We were challenged with developing solutions that would seamlessly strengthen compliance by directly integrating these regulatory changes.  

 

With financial disclosure codified in the Family Law Act, it has become the most resource-heavy, time-consuming part of a family law matter. By enhancing our Financial Disclosure solution, it directly supported lawyers in navigating these changes.  

 

Built with guidance from practitioners, our solution ensures disclosures are handled within the secure Family Law interface and is intuitively built to think the way you work. By automating document collation and managing client uploads securely, it reduces unnecessary admin by an average of 5 hours per matter.  

 

With the introduction of the Seller Disclosure Regime under Queensland’s Property Law Act 2023, we knew our clients needed a clear, compliant path forward with absolute certainty and no guesswork amidst the creation of new obligations.  

 

To meet this need and mitigate risk, we introduced a Seller Disclosure solution. This solution transforms the compliance process into a guided, step-by-step workflow to eliminate duplication and confusion. Clients can now complete their Seller Disclosure Statement (an editable online form) directly from within their Property Interface, with key details instantly pre-populated straight from their PMS.  

 

At the end of 2025, we’re pleased to see over 13,000 Queensland Seller Disclosures completed in our platform.  

Seamlessly enhancing accuracy in every matter

When a minor error could delay a matter by weeks, we saw firsthand how legal practitioners gravitated towards technology that ensures accuracy.

As an area of law traditionally underserved by technology, a purpose-built InfoTrack Wills & Estates Interface made a great impact. Developed with guidance from practitioners, it integrates identity verification, access to 2 million wills, valuations and lodgment tools into a single platform. This design reduced the likelihood of missing critical steps, mismanaging documents or breaching compliance requirements.

 Danielle Manion, InfoTrack Wills & Estates Lawyer found that “the interface brought real value by allowing any practitioner to instantly see relevant information in one place, reducing the risk of error.”

 

In a similar context, the NSW Contract Review tool was introduced to alleviate the repetitive and time-consuming process of contract reviews. Utilising AI-assisted precision, it was designed to complement professional due diligence.

 

Its greatest contribution was reducing manual review tasks from hours to just minutes. Practitioners were especially drawn to its ability to instantly analyse contracts and flag potential errors, saving up to 200 hours per year.

 

It is encouraging to see the real impact the NSW Contract Review tool has, enabling the highest standard of compliance with increased efficiency.

Final thoughts

2025 has shown smarter, purpose-built technology can transform the way legal professionals work. Across Property, Family, and Estate law, InfoTrack’s interfaces helped lawyers reduce administrative burden, strengthen compliance and gain confidence.

 

Technology didn’t replace expertise, it amplified it, allowing lawyers to focus on advising clients and achieving the best outcomes.

 

As we look to 2026, our commitment remains clear: to continue developing legal solutions through evolving regulation, simplify complex workflows and deliver measurable value for both lawyers and the clients they serve.