Information Security at InfoTrack

Empowering your digital protection

Keeping your data secure

InfoTrack takes a defence-in-depth approach to protect our systems and data. Our clients rely on our ability to deliver their information securely and reliably. InfoTrack is certified as compliant with ISO/IEC 27001:2022 and 9001:2015, the premier global information security management system (ISMS) standard.

Keeping your information safe is our priority. InfoTrack takes security seriously and we work hard to keep our solutions, platform and client’s data safe, and have multiple teams dedicated to information security-related matters.

If you received a suspicious looking email that appears to have been sent by InfoTrack, for your safety, DON’T click on any links or attachments in the email. Please get in touch with us immediately.

Data privacy is a fundamental human right. It’s also one of our core values, so we design our solutions and services to protect it. You can view our full privacy policy here.

Resources

We have curated complimentary resources you can use to keep your firm cyber safe:

Cyber Security Training

Start your cyber security education journey with Cyber Security Awareness Training

Learn More

Cyber Security Checklist

Use this checklist to ensure you are equipped to recognise and mitigate security risks

Download Now

Cyber Security Training

Start your cyber security education journey with Cyber Security Awareness Training

Learn More

Cyber Security Checklist

Use this checklist to ensure you are equipped to recognise and mitigate security risks

Download Now

Security Advisory

Security News - mandatory ransomware reporting

Australia’s inaugural standalone cyber security legislation, the Cyber Security Bill, came into effect on 29 November 2024. This pivotal law mandates that certain businesses report ransomware and cyber extortion payments, aiming to enhance transparency and bolster defences against cyber threats. For legal professionals and conveyancers, who handle sensitive client data, understanding and adhering to these new requirements is crucial to safeguard both their practices and client trust.

The reporting obligations apply to Australian businesses with an annual turnover exceeding AU$3 million and entities responsible for critical infrastructure assets, as defined by the Security of Critical Infrastructure Act 2018, irrespective of turnover. Affected organisations must report to the Australian Signals Directorate and the Department of Home Affairs within 72 hours of making a ransomware payment or becoming aware of such a payment. Compliance with these requirements is essential to mitigate the impact of cyber threats and maintain client confidence.

For a comprehensive understanding of the Cyber Security Bill and its implications for your practice, read the full blog.

Data Breaches - latest update 19/05/2023

There has been an increase in data breaches affecting a number of high-profile organisations recently. In situations where this has occurred, it’s possible that personal information and/or account login details may have been released. If you’re a customer of an organisation that has been a victim of a data breach, we strongly recommend you:

Change all your online account passwords
Set up multi-factor authentication
You should also be extra vigilant and watch out for any phishing or spam emails and SMS messages. Never click on suspicious links or provide any personal information unless you’re sure of the source.
Keep yourself updated on the situation by contacting the organisation to understand the extent of the data breach. You may need to talk to your service providers to protect any account or credit card details that might have been compromised.

If you suspect you might be a victim of identity fraud, we recommend getting in touch with your local authorities immediately. InfoTrack takes security seriously and we work hard to keep our platform and customers’ data safe.