AML/CTF Compliance Centre

Unsure if you provide a designated service? Get clarity with our free assessment tool

What is the AML/CTF Compliance Centre?

The AML/CTF Compliance Centre is a complimentary, all-inclusive solution that helps lawyers, conveyancers, accountants and real estate agents establish and operationalise their compliance framework in line with AUSTRAC guidance and Tranche 2 reforms.

Developed in collaboration with Grant Thornton Australia, advisers to AUSTRAC, and built from the official Starter Kits, it brings together onboarding, verification and compliance workflows in one place.

Now live after being demonstrated to more than 8,000 practitioners nationwide and featured by 9News, 7NEWS and ABC News, the Compliance Centre is fully integrated into your Practice Management System and is complimentary to use, with only search-based services charged.

Start using InfoTrack's AML/CTF Compliance Centre

Your all-inclusive, complimentary AML/CTF solution

Your AML/CTF obligations

1. Enrol with AUSTRAC
2. Onboard your firm and people
3. Onboard your customers
4. Report to AUSTRAC
5. Record keeping

1. Enrol with AUSTRAC

From 31 March 2026, professionals can access the Compliance Centre to begin their enrolment journey. Inside the Compliance Centre, firms will find:

Clear instructions on how to complete AUSTRACs Business Profile Form
A direct link to AUSTRAC s enrolment portal
Storage for confirmation messages, forms and correspondence
A single location for future enrolment update

This ensures firms are correctly registered and that all evidence is centrally retained for audits or regulatory reviews.

2. Onboard your firm and people

Firm level risk assessment

InfoTrack provides a guided digital risk assessment workflow within the Compliance Centre, enabling all Tranche 2 entities to meet AUSTRAC expectations consistently and efficiently.

Develop your AML/CTF program and policies

Every practice must maintain a written AML/CTF Program that sets out how they will identify, manage and mitigate ML/TF risks. The Program must include your governance structure and personnel roles, firm risk assessment, due diligence processes, staff training practices and more.

Train staff

InfoTrack has complete AML/CTF training modules available in the Compliance Centre, with videos, quizzes and progress tracking.

Conduct Personnel Due Diligence

Entities must ensure that staff involved in AML activities are suitable, verified and appropriately trained. InfoTrack has a dedicated workflow to facilitate this due diligence in a few clicks.

3. Onboard your customers

Onboarding Questionnaire

InfoTrack provides a digital Onboarding Questionnaire, pre-filled where possible, that asks all the required KYC questions. There is built-in smart logic that guides users to the right questions based on risk.

Customer Due Diligence and Enhanced Due Diligence

An AML verification bundle is available through your ecosystem including VOI, PEPs, Sanctions, Adverse Media and even the Onboarding Questionnaire. There are further options for Enhanced Due Diligence checks such as Verification of Funds, if required.

Customer Risk Assessment

The InfoTrack system will automatically generate a Customer Risk Report based on onboarding questionnaire responses and due diligence search results. A clear risk rating will be applied, with prompts to escalate if required.

AML report generated

A consolidated AML report is automatically generated for review. This contains all the customer information and risk rating, suitable for storage and ready for Audit. This report can also be shared with 3rd parties

4. Report to AUSTRAC

Transactional reports

Tranche 2 entities are obligated to report certain clients to AUSTRAC based on their risk and behaviours. InfoTrack gives users the ability generate Suspicious Matter Reports, Transaction Threshold Reports and more, directly from the matter. Information is prefilled where possible and sent directly to AUSTRAC, as well as being stored inside the Compliance Centre for audit purposes.

Annual Compliance Reports

Every reporting entity must submit an Annual Compliance Report (ACR) to AUSTRAC by 31 March each year. InfoTrack simplifies annual compliance reporting by providing a Compliance Dashboard inside the Compliance Centre. In a few clicks, the Annual Compliance Report can be generated and sent to AUSTRAC for review.

5. Record Keeping

Record keeping is the backbone of AML/CTF compliance. AUSTRAC requires Tranche 2 entities to maintain clear, complete and auditable records of every step taken, from onboarding customers to reporting suspicious activity.

InfoTrack delivers automated, end-to-end record keeping inside the Compliance Centre, ensuring Tranche 2 entities always meet AUSTRAC’s retention requirements. All data is tracked via an activity log and stored for 7 years inside the Compliance Centre.

1. Enrol with AUSTRAC
2. Onboard your firm and people
3. Onboard your customers
4. Report to AUSTRAC
5. Record Keeping

1. Enrol with AUSTRAC

From 31 March 2026, professionals can access the Compliance Centre to begin their enrolment journey. Inside the Compliance Centre, firms will find:

Clear instructions on how to complete AUSTRACs Business Profile Form
A direct link to AUSTRAC s enrolment portal
Storage for confirmation messages, forms and correspondence
A single location for future enrolment update

This ensures firms are correctly registered and that all evidence is centrally retained for audits or regulatory reviews.

2. Onboard your firm and people

Firm level risk assessment

InfoTrack provides a guided digital risk assessment workflow within the Compliance Centre, enabling all Tranche 2 entities to meet AUSTRAC expectations consistently and efficiently.

Develop your AML/CTF program and policies

Every practice must maintain a written AML/CTF Program that sets out how they will identify, manage and mitigate ML/TF risks. The Program must include your governance structure and personnel roles, firm risk assessment, due diligence processes, staff training practices and more.

Train staff

InfoTrack has complete AML/CTF training modules available in the Compliance Centre, with videos, quizzes and progress tracking.

Conduct Personnel Due Diligence

Entities must ensure that staff involved in AML activities are suitable, verified and appropriately trained. InfoTrack has a dedicated workflow to facilitate this due diligence in a few clicks.

3. Onboard your customers

Onboarding Questionnaire

InfoTrack provides a digital Onboarding Questionnaire, pre-filled where possible, that asks all the required KYC questions. There is built-in smart logic that guides users to the right questions based on risk.

Customer Due Diligence and Enhanced Due Diligence

An AML verification bundle is available through your ecosystem including VOI, PEPs, Sanctions, Adverse Media and even the Onboarding Questionnaire. There are further options for Enhanced Due Diligence checks such as Verification of Funds, if required.

Customer Risk Assessment

The InfoTrack system will automatically generate a Customer Risk Report based on onboarding questionnaire responses and due diligence search results. A clear risk rating will be applied, with prompts to escalate if required.

AML report generated

A consolidated AML report is automatically generated for review. This contains all the customer information and risk rating, suitable for storage and ready for Audit. This report can also be shared with 3rd parties

4. Report to AUSTRAC

Transactional reports

Tranche 2 entities are obligated to report certain clients to AUSTRAC based on their risk and behaviours. InfoTrack gives users the ability generate Suspicious Matter Reports, Transaction Threshold Reports and more, directly from the matter. Information is prefilled where possible and sent directly to AUSTRAC, as well as being stored inside the Compliance Centre for audit purposes.

Annual Compliance Reports

Every reporting entity must submit an Annual Compliance Report (ACR) to AUSTRAC by 31 March each year. InfoTrack simplifies annual compliance reporting by providing a Compliance Dashboard inside the Compliance Centre. In a few clicks, the Annual Compliance Report can be generated and sent to AUSTRAC for review.

5. Record Keeping

Record keeping is the backbone of AML/CTF compliance. AUSTRAC requires Tranche 2 entities to maintain clear, complete and auditable records of every step taken, from onboarding customers to reporting suspicious activity.

InfoTrack delivers automated, end-to-end record keeping inside the Compliance Centre, ensuring Tranche 2 entities always meet AUSTRAC’s retention requirements. All data is tracked via an activity log and stored for 7 years inside the Compliance Centre.

Features and benefits

All inclusive, end to end compliance

Everything you need to meet your AML/CTF obligations in one place. No add ons or piecing together multiple tools.

Seamless integration into the systems you already use

AML/CTF lives inside InfoTrack. and is directly integrated into your practice management system. No new technology to learn, no switching between platforms, and no duplicate data entry.

Getting ahead of your obligations

The identity checks, records, and workflows in the current Onboarding & VOI solution through InfoTrack form the foundation of your AML/CTF obligations. If you’re using this solution, your transition is seamless.

Complimentary solution

There are no subscriptions or additional platform fees. The AML/CTF Compliance Centre is complimentary to use. You simply pay for your searches, just like you do today.

Start using InfoTrack's AML/CTF Compliance Centre

Your all-inclusive, complimentary AML/CTF solution

Who is the Compliance Centre for?

The Compliance Centre is designed for professionals who provide designated services and need to meet AML/CTF obligations under AUSTRAC guidance.

It has been specifically built for:

Law firms providing designated service

Firms delivering services that fall within AUSTRAC’s AML/CTF regime, including those preparing for Tranche 2 reforms.

Conveyancers managing property transactions

Professionals who need to verify client identity and reduce fraud risk during property matters.

Accountants and professional advisers

Firms supporting clients with financial and transactional services that may fall within AML/CTF requirements.

Real estate agents using Securexchange

Agents managing property transactions who require secure onboarding and identity verification workflows.

Cost breakdown

How pricing works

Untitled Document

InfoTrack's AML/CTF Compliance Centre
Firm-level risk assessment	No fee
Creation of policies and processes	No fee
Staff training	No fee
Personnel onboarding and due diligence
VOI	Complimentary until 30 June 2026
PEP, sanctions and adverse media checks	Complimentary until 30 June 2026
Bankruptcy and national criminal history check for compliance officer	Complimentary until 30 June 2026
Client onboarding and due diligence (CDD) bundle
VOI, PEP, sanctions and adverse media checks and Bankruptcy and national criminal history check for compliance officer	Pay-per-use

Resources

CPD

Self learning

Frequently Asked Questions

We’re hitting the road. We’ll come to your city, sit with your team, answer your questions, and train you live. That’s confidence you can’t replicate from afar.

What is Tranche 2?

Tranche 2 is the next phase of AML/CTF regulatory obligations in Australia, coming into effect in 2026. It expands compliance requirements to cover additional professionals and activities that were not fully included under Tranche 1. This includes certain property transactions, complex onboarding of clients, and reporting obligations when handling client money. Professionals captured under Tranche 2 include lawyers, conveyancers, accountants, and real estate agents involved in these activities. Organisations must ensure they meet these requirements to remain compliant with AUSTRAC regulations.

When does Tranche 2 come into effect?

Tranche 2 obligations are expected to take effect in 2026. Organisations should start preparing now to ensure compliance.

What is AML/CTF compliance?

AML/CTF stands for Anti-Money Laundering and Counter-Terrorism Financing. It is designed to prevent illegal funds and terrorism financing from entering the financial system.

It refers to the processes Tranche 2 entities must follow to prevent money laundering and terrorism financing. This includes verifying client identity, assessing risk, and monitoring transactions.

When will the AUSTRAC starter packs be provided?

AUSTRAC are expected to release the starter packs in January 2026.

What are the penalties for non-compliance under Tranche 2?

Non-compliance with Tranche 2 can lead to civil and criminal penalties under AUSTRAC regulations, including fines and reputational risk. However, AUSTRAC has indicated that during the first year of Tranche 2, they do not anticipate issuing substantial fines.

Do law firms need AML/CTF compliance in Australia?

Yes. AML/CTF regulations will apply to legal professionals from 1 July, requiring firms to implement compliant onboarding and client due diligence processes.

What areas of law will Tranche 2 affect?

This will vary depending on the services provided. Generally, any activity involving handling client money or property transactions may now fall under AML obligations.

What is Verification of Identity (VOI)?

Verification of Identity (VOI) is the process of confirming a client’s identity to reduce fraud and meet regulatory requirements in property transactions and legal matters.

How does the Compliance Centre help with AML/CTF?

The Compliance Centre helps firms meet AML/CTF obligations by combining VOI, client onboarding, risk checks and compliance workflows in a single platform.

What checks are included in the Compliance Centre?

The Compliance Centre includes VOI, client questionnaires, PEPs and sanctions screening, adverse media checks, and onboarding workflows.

AML/CTF Compliance Centre

Learn more about InfoTrack’s AML/CTF Compliance Centre

What is the AML/CTF Compliance Centre?

Start using InfoTrack's AML/CTF Compliance Centre

Learn more about InfoTrack’s AML/CTF Compliance Centre

Your AML/CTF obligations

1. Enrol with AUSTRAC

2. Onboard your firm and people

3. Onboard your customers

4. Report to AUSTRAC

5. Record Keeping

1. Enrol with AUSTRAC

2. Onboard your firm and people

3. Onboard your customers

4. Report to AUSTRAC

5. Record Keeping

Features and benefits

Start using InfoTrack's AML/CTF Compliance Centre

Learn more about InfoTrack’s AML/CTF Compliance Centre

Who is the Compliance Centre for?

Cost breakdown

How pricing works

Resources

CPD

Self learning

Frequently Asked Questions

Learn more about InfoTrack’s AML/CTF Compliance Centre