AML/CTF Compliance Centre

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What is the AML/CTF Compliance Centre?

The AML/CTF Compliance Centre is a complimentary, all-inclusive solution that helps lawyers, conveyancers, accountants and real estate agents establish and operationalise their compliance framework in line with AUSTRAC guidance and Tranche 2 reforms.

Developed in collaboration with Grant Thornton Australia, advisers to AUSTRAC, and built from the official Starter Kits, it brings together onboarding, verification and compliance workflows in one place.

Now live after being demonstrated to more than 8,000 practitioners nationwide and featured by 9News, 7NEWS and ABC News, the Compliance Centre is fully integrated into your Practice Management System and is complimentary to use, with only search-based services charged.

Your key AML/CTF obligations as a Tranche 2 reporting entity:

  1. Enrol with AUSTRAC
  2. Onboard your firm and people
  3. Onboard your customers
  4. Report to AUSTRAC
  5. Record Keeping

This page breaks down these obligations and showcase how InfoTrack keeps you compliant, every step of the way. 

1. Enrol with AUSTRAC

From 31 March 2026, professionals can access the Compliance Centre to begin their enrolment journey. Inside the Compliance Centre, firms will find:

  • Clear instructions on how to complete AUSTRACs Business Profile Form
  • A direct link to AUSTRAC s enrolment portal
  • Storage for confirmation messages, forms and correspondence
  • A single location for future enrolment update

This ensures firms are correctly registered and that all evidence is centrally retained for audits or regulatory reviews.
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Enrol with AUSTRAC

2. Onboard your firm and people

InfoTrack provides a guided digital risk assessment workflow within the Compliance Centre, enabling all Tranche 2 entities to meet AUSTRAC expectations consistently and efficiently.

Every practice must maintain a written AML/CTF Program that sets out how they will identify, manage and mitigate ML/TF risks. The Program must include your governance structure and personnel roles, firm risk assessment, due diligence processes, staff training practices and more.

InfoTrack has complete AML/CTF training modules available in the Compliance Centre, with videos, quizzes and progress tracking.

Entities must ensure that staff involved in AML activities are suitable, verified and appropriately trained. InfoTrack has a dedicated workflow to facilitate this due diligence in a few clicks.

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AML/CTF Onboard your firm and people

3. Onboard your customers

InfoTrack provides a digital Onboarding Questionnaire, pre-filled where possible, that asks all the required KYC questions. There is built-in smart logic that guides users to the right questions based on risk.

An AML verification bundle is available through your ecosystem including VOI, PEPs, Sanctions, Adverse Media and even the Onboarding Questionnaire. There are further options for Enhanced Due Diligence checks such as Verification of Funds, if required.

The InfoTrack system will automatically generate a Customer Risk Report based on onboarding questionnaire responses and due diligence search results. A clear risk rating will be applied, with prompts to escalate if required.

A consolidated AML report is automatically generated for review. This contains all the customer information and risk rating, suitable for storage and ready for Audit. This report can also be shared with 3rd parties

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AML/CTF Onboard your customers

4. Report to AUSTRAC

Tranche 2 entities are obligated to report certain clients to AUSTRAC based on their risk and behaviours. InfoTrack gives users the ability generate Suspicious Matter Reports, Transaction Threshold Reports and more, directly from the matter. Information is prefilled where possible and sent directly to AUSTRAC, as well as being stored inside the Compliance Centre for audit purposes. 

Every reporting entity must submit an Annual Compliance Report (ACR) to AUSTRAC by 31 March each year. InfoTrack simplifies annual compliance reporting by providing a Compliance Dashboard inside the Compliance Centre. In a few clicks, the Annual Compliance Report can be generated and sent to AUSTRAC for review.

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Report to AUSTRAC

5. Record Keeping

Record keeping is the backbone of AML/CTF compliance. AUSTRAC requires Tranche 2 entities to maintain clear, complete and auditable records of every step taken, from onboarding customers to reporting suspicious activity.

InfoTrack delivers automated, end-to-end record keeping inside the Compliance Centre, ensuring Tranche 2 entities always meet AUSTRAC’s retention requirements. All data is tracked via an activity log and stored for 7 years inside the Compliance Centre.
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AUSTRAC Record keeping

Features and benefits

What does the Compliance Centre include?

Client onboarding and VOI

Easily verify your clients’ identity and collect key information in one streamlined workflow.

Risk and compliance checks

Screen clients against PEPs, sanctions and adverse media databases. 

Guided compliance workflows

Follow structured steps to meet AML/CTF requirements with confidence.

Fixed-price package

Get predictable pricing with all essential compliance tools included. 

Extended training

Content TBC

Start using InfoTrack's AML/CTF Compliance Centre

Your all-inclusive, complimentary AML/CTF solution

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Who is the Compliance Centre for?

The Compliance Centre is designed for professionals who provide designated services and need to meet AML/CTF obligations under AUSTRAC guidance. 

It has been specifically built for: 

Law firms providing designated service

Firms delivering services that fall within AUSTRAC’s AML/CTF regime, including those preparing for Tranche 2 reforms. 

 

Conveyancers managing property transactions 
Professionals who need to verify client identity and reduce fraud risk during property matters.  

 

Accountants and professional advisers 
Firms supporting clients with financial and transactional services that may fall within AML/CTF requirements.  

 

Real estate agents using Securexchange 
Agents managing property transactions who require secure onboarding and identity verification workflows.

 

Cost breakdown

How pricing works

Untitled Document
InfoTrack's AML/CTF Compliance Centre
Firm-level risk assessment No fee
Creation of policies and processes No fee
Staff training No fee
Personnel onboarding and due diligence
VOI Complimentary until 31 May 2026
PEP, sanctions and adverse media checks Complimentary until 31 May 2026
Bankruptcy and national criminal history check for compliance officer Complimentary until 31 May 2026
Client onboarding and due diligence (CDD) bundle
VOI, PEP, sanctions and adverse media checks and Bankruptcy and national criminal history check for compliance officer Pay-per-use

Resources

Self learning

AML/CTF solutions brochure

CPD

AML/CTF at scale: how large firms can build and maintain an AML/CTF program using technology

Accountants and AML/CTF: a practical guide to getting compliant

AML/CTF onboarding for non-individuals: how to onboard companies, trusts and partnerships

Turn AML/CTF into a referral engine: how and when to use reliance to grow your business

AML/CTF customer due diligence workflow: building your onboarding process to hit the ground running on 1 July

InfoTrack Ready-Set-Go AML/CTF Roadshow - Recorded Session

Frequently Asked Questions

AML/CTF compliance explained

Tranche 2 is the next phase of AML/CTF regulatory obligations in Australia, coming into effect in 2026. It expands compliance requirements to cover additional professionals and activities that were not fully included under Tranche 1. This includes certain property transactions, complex onboarding of clients, and reporting obligations when handling client money. Professionals captured under Tranche 2 include lawyers, conveyancers, accountants, and real estate agents involved in these activities. Organisations must ensure they meet these requirements to remain compliant with AUSTRAC regulations.

Tranche 2 obligations are expected to take effect in 2026. Organisations should start preparing now to ensure compliance.

AML/CTF stands for Anti-Money Laundering and Counter-Terrorism Financing. It is designed to prevent illegal funds and terrorism financing from entering the financial system.

 

It refers to the processes Tranche 2 entities must follow to prevent money laundering and terrorism financing. This includes verifying client identity, assessing risk, and monitoring transactions.

AUSTRAC are expected to release the starter packs in January 2026.

Non-compliance with Tranche 2 can lead to civil and criminal penalties under AUSTRAC regulations, including fines and reputational risk. However, AUSTRAC has indicated that during the first year of Tranche 2, they do not anticipate issuing substantial fines.

Yes. AML/CTF regulations will apply to legal professionals from 1 July, requiring firms to implement compliant onboarding and client due diligence processes. 

This will vary depending on the services provided. Generally, any activity involving handling client money or property transactions may now fall under AML obligations.

Verification of Identity (VOI) is the process of confirming a client’s identity to reduce fraud and meet regulatory requirements in property transactions and legal matters. 

The Compliance Centre helps firms meet AML/CTF obligations by combining VOI, client onboarding, risk checks and compliance workflows in a single platform. 

The Compliance Centre includes VOI, client questionnaires, PEPs and sanctions screening, adverse media checks, and onboarding workflows.