InfoTrack's AML/CTF Compliance Centre

From 31 March 2026, professionals can access the Compliance Centre to begin their enrolment journey. Inside the Compliance Centre, firms will find:

• Clear instructions on how to complete AUSTRACs Business Profile Form
• A direct link to AUSTRAC s enrolment portal
• Storage for confirmation messages, forms and correspondence
• A single location for future enrolment update

This ensures firms are correctly registered and that all evidence is centrally retained for audits or regulatory reviews.

Firm level risk assessment

InfoTrack provides a guided digital risk assessment workflow within the Compliance Centre, enabling all Tranche 2 entities to meet AUSTRAC expectations consistently and efficiently.

Develop your AML/CTF program and policies

Every practice must maintain a written AML/CTF Program that sets out how they will identify, manage and mitigate ML/TF risks. The Program must include your governance structure and personnel roles, firm risk assessment, due diligence processes, staff training practices and more.

Train staff

InfoTrack has complete AML/CTF training modules available in the Compliance Centre, with videos, quizzes and progress tracking.

Conduct Personnel Due Diligence

Entities must ensure that staff involved in AML activities are suitable, verified and appropriately trained. InfoTrack has a dedicated workflow to facilitate this due diligence in a few clicks.

Onboarding Questionnaire
InfoTrack provides a digital Onboarding Questionnaire, pre-filled where possible, that asks all the required KYC questions. There is built-in smart logic that guides users to the right questions based on risk.

Customer Due Diligence and Enhanced Due Diligence
An AML verification bundle is available through your ecosystem including VOI, PEPs, Sanctions, Adverse Media and even the Onboarding Questionnaire. There are further options for Enhanced Due Diligence checks such as Verification of Funds, if required.

Customer Risk Assessment
The InfoTrack system will automatically generate a Customer Risk Report based on onboarding questionnaire responses and due diligence search results. A clear risk rating will be applied, with prompts to escalate if required.

AML report generated
A consolidated AML report is automatically generated for review. This contains all the customer information and risk rating, suitable for storage and ready for Audit. This report can also be shared with 3rd parties

Transactional reports
Tranche 2 entities are obligated to report certain clients to AUSTRAC based on their risk and behaviours. InfoTrack gives users the ability generate Suspicious Matter Reports, Transaction Threshold Reports and more, directly from the matter. Information is prefilled where possible and sent directly to AUSTRAC, as well as being stored inside the Compliance Centre for audit purposes.

Annual Compliance Reports
Every reporting entity must submit an Annual Compliance Report (ACR) to AUSTRAC by 31 March each year. InfoTrack simplifies annual compliance reporting by providing a Compliance Dashboard inside the Compliance Centre. In a few clicks, the Annual Compliance Report can be generated and sent to AUSTRAC for review.

Record keeping is the backbone of AML/CTF compliance. AUSTRAC requires Tranche 2 entities to maintain clear, complete and auditable records of every step taken, from onboarding customers to reporting suspicious activity.

InfoTrack delivers automated, end-to-end record keeping inside the Compliance Centre, ensuring Tranche 2 entities always meet AUSTRAC’s retention requirements. All data is tracked via an activity log and stored for 7 years inside the Compliance Centre.