Cybercrime isn’t an IT problem, it’s a professional risk

Reframing cybercrime for the legal profession

In today’s property landscape, the most dangerous vulnerabilities aren’t in your firewall, they’re in routine communication. Cybercrime has evolved from headline-grabbing data breaches to something quieter, more targeted, and far more insidious: transactional interference. Attackers now target human flaws, the weakest link in any security chain, exploiting the person behind the keyboard rather than the software. 

For lawyers and conveyancers, this is no longer a matter of IT awareness. It’s a matter of professional risk and client protection. And as digital property transactions accelerate, the responsibility to lead in cybersecurity doesn’t sit with your software provider, it sits with you. 

The professional consequences of a digital slip

We often think of cyberattacks as mass-scale events. But the most damaging breaches in the legal sector are highly personal. They occur in the everyday processes: 

  • an intercepted email that redirects trust funds,

  • a spoofed domain that fools a cautious client,

  • a malicious PDF disguised as a contract update.

From my position monitoring digital infrastructure across legal platforms, I can tell you with certainty: these attacks are increasing in frequency and sophistication. Cybercriminals are studying your workflows, not your systems. They exploit the pressure, urgency, and trust that define legal transactions.

And the impacts are not just financial. One compromised transaction can erode years of professional reputation, trigger regulatory investigation, and expose a firm to liability under Australian Consumer Law, privacy regulations, and emerging mandatory reporting requirements.

Where the risks are rising

Several patterns have emerged that every legal practitioner should be aware of:

  1. Targeted email fraud at peak transaction points
    Cybercriminals don’t attack at random; they wait. They watch for settlement dates, finance approval, or the release of funds. The highest-risk period is the final week before completion, when communications increase and attention is divided.

  2. Credential harvesting through lookalike domains
    Attackers use domains nearly identical to law firms or conveyancers, sometimes altering just a single letter. These fake identities are used to issue new account details or ask for password resets from platforms the firm actually uses.

  3. Lack of verification before fund transfers
    Many firms still rely on static processes for confirming bank details, often through unsecured email or PDF forms. Without independent verification, clients can be tricked into transferring hundreds of thousands of dollars to the wrong account, believing it came from your office.

  4. False confidence in static controls
    Having antivirus software or email filtering is not a cybersecurity strategy. These tools are reactive. True protection comes from continuous human vigilance and built-in procedural safeguards.

A shift in mindset: from protection to prevention

The legal profession must reframe cybersecurity as an ethical obligation and an operational standard, not an IT matter.

This includes:

  • Independent verification protocols: Every firm should implement out-of-band verification for any change to payment or client identity information, particularly before disbursing or receiving funds.

  • Client pre-briefing: Clients should be told, clearly and early, that no account details will ever be shared via email. Your firm should make this part of the engagement process.

  • Routine phishing simulation and training: Every staff member should be tested on their cyber awareness quarterly. Cybercrime is a business risk because human error, not technology is the most common entry point.

  • Use of purpose-built secure platforms: Generic email, shared drives, and downloadable forms are simply no longer appropriate for transferring sensitive legal information or bank credentials.

Professional trust is built on digital integrity

Every time a client hands over their identity documents or authorises a fund transfer, they’re placing not just legal trust in your hands, but digital trust. 

That trust is not protected by good intentions, it’s protected by systems, protocols, and leadership. And that leadership must start inside your firm. 

Cybercrime won’t wait for the legal industry to catch up. As attackers become more precise, the only effective defence is anticipatory action, from your people, your practices, and your platform. 

Recommended cyber hygiene practices:

  • Enable Multi-Factor Authentication (MFA): Require MFA on all business-critical accounts, including email, practice management systems, and banking portals. 
  • Quarterly Phishing Simulations & Awareness Training: Test and train all staff on recognising social engineering and email spoofing tactics. 
  • Independent Verification Protocols for Payments: Always confirm any change in bank details or payment instructions via a known, trusted contact method, never solely via email. 
  • Secure Communication Platforms: Use encrypted, purpose-built legal transaction platforms for sharing identity documents, contracts, and bank credentials—avoid generic email or shared drives. 
  • Incident Response Testing: Test your incident response plan twice a year to ensure everyone knows their role in the first critical hours after a breach. 
  • Annual Disaster Recovery & Business Continuity Drills: Simulate system outages and data recovery scenarios to verify readiness and recovery time objectives. 
  • Annual Supply Chain / Vendor Risk Assessments: Review and assess all service providers—particularly cloud and payment platforms—for security controls and incident history. 

Final thought: You are not immune because you are small

It’s a myth that only large firms are targeted. In fact, mid-size and boutique conveyancing practices are often seen as softer targets precisely because they rely on routine communication and standardised processes. This makes them ideal for impersonation, interception, or manipulation. Cyber resilience doesn’t start with technology — it starts with people. Your strongest firewall isn’t built from code; it’s a watchful, well-trained human.

The future of digital property transactions in Australia is secure, but only if those at the centre of the transaction take the lead.