Digital ID tends to get discussed in narrow terms, as a compliance tool, a VOI shortcut, a box to tick faster. That’s the smallest version of the story. The bigger one is about how the legal profession establishes trust in a digital world. In a conversation with Victor Dominello, CEO of the Future Government Institute, and Jerome Boutelet, Head of Government Relations at InfoTrack, we explore what happens when identity verification moves from a familiar compliance task to a more connected, people-centric experience.

For practitioners already verifying identities every day, Victor unpacks the fundamental question: what actually changes when Digital ID becomes part of the process? The conversation also looks at the cyber risks embedded in legacy systems, why mature governance will be critical to building systems around people rather than processes, and what a truly fit-for-purpose identity system for legal practice could look like. It’s a conversation about more than Digital ID. It’s about rethinking how the legal profession establishes trust in a digital world.

Across this edition, one theme comes through clearly: the firms that thrive in a rapidly changing environment will be those that embrace innovation without losing sight of trust, security and the client experience.