AML Onboarding & VOI

Compliant client onboarding and identity verification

AML/CTF Compliance Centre

Complimentary, all-inclusive AML/CTF solution

Searches and Certificates

Order all your searches and certificates in one place

Property Interface

A dynamic, matter specific environment

Family Law Interface

Manage family law matters with one solution

Wills & Estates Interface

Simplify estate administration and planning

Contract Review tool

Review contracts faster with AI-assisted precision

Settlement Services

Electronically lodge registry documents and settlements

Financial Disclosure

Securely collate client financial documentation

Process Serving

Serve documents fast with tracking

Practice Management Integration

Streamline administrative tasks and optimise workflows

Integration Support Guides

Access our support guides for comprehensive self-help assistance

InfoTrack Connect

Allows suppliers to connect their products and services with the InfoTrack Ecosystem

Next Gen Integration

Learn how software and integrations can transform the way you work

News and Insights

Find out the latest industry updates

AML/CTF Training

Take on compliance with confidence

Events and Webinars

Take your professional development to the next level

Cyber Security Awareness Training

Build your cyber resilience

Property Market Update

Discover leading edge property insights

2025 State of Real Estate Report

Insights from Australian Buyers and Sellers

playbook playbook white logo
Monthly digest covering the latest news for legal and conveyancing industries.

About Us

Learn more about who we are and what we do

Our Team

Find out who drives InfoTrack's innovation and strategy

Join Us

Be a part of our award-winning culture

Media

Featured media releases and mentions

Contact

Get in touch with a member of our team

Awards

Showcasing our people, solutions and service

Discover our award-winning technical innovations.

Spring into confidence: How legal professionals are redefining trust in Australia’s property market

As the Australian property market awakens with the energy of spring, buyers and sellers are stepping back into the market with renewed confidence and rising expectations. The 2025 State of Real Estate Report reveals that legal and conveyancing professionals are playing an increasingly central role in this seasonal surge.

In a time defined by growth, movement, and fresh opportunity, lawyers and conveyancers are proving to be the most trusted partners in the property journey by offering the guidance, clarity, and reassurance clients need as they take big steps during one of the busiest times of the year.

Trusted, respected, and central to the experience

According to the national survey of more than 130,000 participants, 91% of Australians rated their experience with a lawyer or conveyancer as excellent or above average. This exceptional level of satisfaction reflects the deep trust clients place in legal professionals to guide them through significant decisions, especially during spring, when activity in the property market peaks.

In fact, communication with legal professionals was identified as one of the most positive aspects of the entire transaction process. This reflects the critical role lawyers and conveyancers play in offering clear, reliable, and timely support, which are increasingly essential in a fast-moving spring market.

Why legal expertise matters more than ever

Spring property activity brings more listings, more competition, and more time-sensitive transactions. In this environment, buyers and sellers value professionals who can keep pace while offering confidence and clarity.

The State of Real Estate Report shows:

  • Many buyers were required to compromise on property type or location due to affordability.
  • Over two-thirds of respondents encountered at least one challenge during their transaction.
  • There is a growing need for personalised support and strong communication across every stage.

Legal professionals are uniquely positioned to meet these demands, helping clients navigate both the legal and emotional complexities of purchasing or selling property at a busy time of year.

Opportunities to deliver even greater value

While legal service satisfaction is strong, the report also identifies areas where firms can add further value, particularly in a spring market where responsiveness and clarity are key differentiators.

Clients highlighted a desire for:

  • Clearer communication and regular updates
  • Support in understanding legal documents and implications
  • Step-by-step guidance through the transaction process
  • Greater visibility into risks, planning regulations, or property restrictions
  • Transparent pricing structures

Meeting these expectations not only enhances the client experience but builds long-term trust, especially critical during the high-pressure, high-velocity spring period.

Proactively addressing emerging risks

Spring doesn’t just bring warmer weather, it also amplifies market activity, making risk management more important than ever. The report highlights two areas where legal professionals can make a lasting impact.

Cybersecurity

As digital transactions become the norm, clients increasingly look to legal professionals for reassurance that their personal and financial information is secure. While lawyers may not directly use platforms like Securexchange, they play a vital role in maintaining safe practices throughout the transaction.

By supporting secure communication channels, working alongside agents who use verified platforms, and educating clients on potential risks, such as email fraud or payment redirection, lawyers help create a safer property ecosystem. Proactive guidance, combined with internal risk controls and best-practice digital workflows, ensures clients are protected at every stage.

Environmental and climate risk

Spring often brings reminders of Australia’s natural environment, from floods to bushfire season. Yet, 66% of clients who used legal services said they were not informed of climate-related risks when buying property. This represents a key opportunity for lawyers to enhance due diligence and help clients make more informed, future-proofed decisions.

Looking ahead: a season of opportunity

Spring represents new beginnings, not only for buyers and sellers, but for the legal professionals guiding them. With higher volumes, tighter timelines, and increasing client expectations, this is the season where trusted legal support makes the greatest impact.

The message is clear: property buyers and sellers want more than accuracy, they want clarity, protection, and peace of mind. Lawyers and conveyancers are uniquely positioned to deliver all three.

With expert knowledge, proactive communication, and the right digital tools, Australia’s legal professionals are helping shape a better, smoother, and more secure property experience this spring, and beyond.

Access the full report here.