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E-signatures are fast becoming a way to agree to contractual documentation. Here’s why you should incorporate it into your firm.
Recently, household name Bankwest introduced e-signing on home loans. The bank hopes that their new digital signing service will “potentially reduce home loan application times from almost a fortnight to a matter of days.” The reason for this shift towards digital is to keep up with customer demand.
“Customer needs are changing fast and we’re prioritising investment in our digital and broker offering to ensure we can continue to meet customer and community expectations. E-signing enables customers to sign and return their documents in a matter of hours and the e-signature can even be made on a smart phone; it’s simply a better experience for customers.”
In August, InfoTrack conducted a survey asking our clients what they would like to learn more about to increase efficiencies and make their firm more productive. 58% of respondents said e-signing would be a key contributor to helping them service their clients better.