In the legal profession, maintaining a stellar reputation hinges on effective communication and adept utilisation of technology to foster client satisfaction and trust. Every client interaction is a golden opportunity to leave a lasting positive impression. In this edition of The Practitioner Playbook, we explore strategies for legal professionals to capitalise on various client touchpoints, aiming to cultivate a positive reputation within their client community.
Willis & Bowring, a trusted legal partner in Southern Sydney’s Miranda since 1960, has earned a reputation for excellence marked by integrity and client-centric service. Recent accolades, including winning the Australian Small Business Champion Awards for Legal Services and nominations in local business awards, underscore their commitment to delivering exceptional quality. Their success is attributed to three key factors: exceptional service quality, innovative entrepreneurship, and community involvement. Embracing innovation and adaptability, Willis & Bowring blends tradition with modernity, fostering continuous improvement and investing in cutting-edge technology to meet evolving client needs and maintain their esteemed reputation.
In the legal profession, every interaction with a client presents an opportunity to make a lasting positive impression. Happy clients are not only more likely to return but also contribute to the success and growth of a firm. But how can lawyers ensure they leave a positive impact on their clients?
In an increasingly interconnected world, ensuring the resilience of digital infrastructure is paramount. Cyber resilience, a holistic approach encompassing cybersecurity, business continuity, and risk management, becomes indispensable. Nadene Serman, a seasoned authority in business transformation, underscores the critical importance for businesses to adopt a multifaceted approach toward cyber resilience.
Central Register of Restrictions (CRR) Searches are vital for lawyers and conveyancers in property transactions, ensuring thorough due diligence and safeguarding client interests. Maintained by NSW Land Registry Services, the CRR is a centralized database recording potential and actual land use by government agencies and utilities. So, what can CRR searches reveal?Â
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