Identity verification solution for business
WebVOI - Verification of identity
3 ways to verify
Complete a Verification of Identity face-to-face with your client
Verify your client’s identity remotely by allowing them to securely upload copies of their identity documents
Arrange for your client to attend an InfoTrack office to have their identity verified by an authorised representative
3 layers of verification
Document Verification Service (DVS)
We submit eligible identity documents to the national verification service which compares them to Australian Government records and checks if the details are still valid.
Our facial recognition technology detects facial patterns and matches images regardless of angle, posture, lighting, facial hair or whether the user is wearing glasses.
Optical Character Recognition (OCR)
Our OCR technology extracts text from images and auto-populates the data into our WebVOI platform to ensure identifying information is recorded faster and more accurately.
3 easy steps
1. Start the VOI
Choose the type of verification you want to complete. WebVOI gives you the option to complete the VOI in person, DIY or with an agent.
2. Collect ID information
Upload or take photos of identity documents and the individual. Our optical character recognition technology (OCR) reads details from the documents and pre-fills the online form to increase accuracy and save time.
3. Complete the VOI
Sign the client and verifier declarations and submit the VOI. You’ll receive a secure link to the VOI report within minutes, indicating whether each document was able to be verified through document verification and facial recognition.