Why use IDfy for VOI

Government legislation around conveyancing is changing to ensure that lawyers and conveyancers conduct due diligence to identify their clients. InfoTrack’s IDfy fully supports the effort to keep fraud and identity theft at bay and helps you remain compliant with VOI standards across Australia. If you want to help in the reduction of land title fraud, strengthen security, lay the foundation for eConveyancing and align yourself with IDfy - then look no further.

Comply with VOI legislation

Legislation is already in place in both WA and SA that requires lawyers, conveyancers and mortgagees to take reasonable steps to verify the identity of a party to a conveyancing transaction. As of 9 November 2015, updated VOI standards now apply to all paper instruments in VIC and for all mortgages in NSW. This also applies to QLD as of 1 March 2016. The new LPI Conveyancing Rules are in effect as of 1 May 2016, with full compliance required on and from 1 August 2016.

The Legal Practioners’ Liability Committee (LPLC) recommend that all firms should be conducting a VOI for all new clients and the legal requirements require 100 points of identification as well as the requirement to acquire these documents in a face-to-face capacity.

New South Wales
9 November 2015, 1 May 2016, 1 August 2016

The amended Verification of Identity Standard as set out in Schedule 8 of the NSW Participation Rules took effect on 9 November 2015. The new LPI Conveyancing Rules are in effect as of 1 May 2016, with full compliance required since 1 August 2016.

9 November 2015

Requirements for paper and electronic conveyancing were aligned through determination of Version 1 of Registrar’s Requirements for Paper Conveyancing and Version 3 of the Operating Requirements and Participation Rules. Formalised VOI requirements apply to all paper conveyancing transactions as of 9 November 2015.

1 March 2016

The Land Title Practice Manual was updated to align with obligations under the Electronic Conveyancing National Law in the Queensland Operating Requirements and Participation Rules. All mortgagees, whether participating in paper or electronic conveyancing must take reasonable steps to confirm the identity of a mortgagor.

NSW Operating Requirements and Participation Rules

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VIC Operating Requirements and Participation Rules       

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A cut above the rest


Industry and Technology Leader
With over 15 years of experience in the legal and conveyancing industry, our number one priority is enriching customer experience and our success is clear through our growing client base. We have 100+ new clients joining each month. IDfy is just one of the many reasons for our success.


We pride ourselves on being the first information broker to develop a VOI application. We’ve listened to our customers and understood their needs and that is why we have designed IDfy to create a faster, friendlier and more secure VOI process.


We understand how important it is to keep your client’s information secure and we take that responsibility very seriously. IDfy has a number of security measures in place to ensure protection of VOI data.


InfoTrack’s seamless integration technology helps our clients save time and money. IDfy integrates into our online platform allowing your practice management system to automatically capture search costs and save you time.


Superior Technology
We are always a cut above the competition and on the leading edge of technology. To prove it, we were proud to receive the Australian Business Awards 100 Best Technology Product Award in 2015.


Customer Service
InfoTrack is a customer driven company where we always put our customers first. As a result, we’ve been recognised as a winner for Service Excellence in The Australian Business Awards in both 2014 and 2015 for our outstanding dedication to customer satisfaction.


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