InfoTrack is dedicated to providing comprehensive support and free training to our clients, especially when rolling out to larger firms and national clients. We take the time to truly understand your business model so we can confidently offer first class, regular, state based training sessions to get your staff up and running in no time.
Whilst our system is intuitive and simple to use, there are many free preview features and functionalities that we can demonstrate to clients to avoid costs on unnecessary searches. Our training sessions can be customised to meet the needs of a specific practice group or offered on one to one basis if required. We design our training sessions so that not all staff are out of one division at the same time limiting the disruption of your firm.
InfoTrack has successfully transitioned 18 national firms over the last two years to our online searching platform and manual registration services. As a result, we have gained a deep understanding of best practices for change management and developed a seamless implementation process. We carefully design and customise the initial transition to best fit the specific needs of your offices.
A key factor that has contributed to the successful implementation of our services into national law firms is our holistic approach. We ensure to involve not only the key decision makers, but to engage with all the stakeholders across the business including:
During implementation we provide multiple state based training sessions. In these sessions, users are shown how to use the InfoTrack system and given the opportunity to personally meet with key local contacts from InfoTrack.